Lead Dynamics CRM Developer - Holland, MI (Hybrid or Remote)

Join the Future of Workspace Innovation at Haworth
Are you ready to shape the future of how people work, live, and thrive? At Haworth, we're not just creating furniture – we're revolutionizing the way the world interacts with spaces. As a global pioneer in workspace design since 1948, we've been pushing boundaries and redefining possibilities for over seven decades.

We're looking for visionaries like you to help write the next chapter of our story.

Discover more here !

Job Overview

We are currently looking for a Lead Dynamics CRM Developer to join our team in Holland, MI. This position can be hybrid or fully remote.

As a Lead Customer Relationship Manager Developer you will:

Under broad supervision, lead development, installation, maintenance, and modification of Haworth's global web-based Customer Relationship Management (CRM) system, business application programs, or integrated programs, taking on several components of project or complex component of project. Maintain broad knowledge of state-of-the-art technology, software, and/or systems relative to high performance computing. Work beyond routine nature of tasks, utilizing specialist knowledge and technology, troubleshooting complex problems and recommending creative solutions.

Essential Functions

• Define and analyze user requirements and design technical solutions.
• Design and architect complex software solutions.
• Oversee the development, testing, and implementation of software solutions.
• Effectively communicate technical information to stakeholders.
• Evaluate and recommend emerging technologies to enhance development processes.
• Develops, implements, tests, and maintains high-performance enterprise software and integrations to support business needs.
• Follows CRM strategy ensuring successful deployment to enhance value for sales teams, dealers, and suppliers through effective project management.
• Reviews project proposals, identifies risks, and recommends optimal solutions using technical expertise.
• Continuously explores new technologies and system enhancements to align tools with IS and Sales strategies.
• Applies analytical methods and technical knowledge to resolve user issues and produce design documentation.
• Provides on-call support to minimize service disruptions across global operations.
• Must be able to perform all essential job functions with/without accommodation.
• Uses office automation, communication, software, and tools used in Haworth office environment.
• Performs other duties within scope as assigned.

Knowledge, Skills and Abilities

• Computers and Electronics
• Critical Thinking
• Persuasion
• Quality Control Analysis
• Negotiation
• Administration and Management
• Programming
• Systems Evaluation

Required Qualifications

Education:

• Bachelor’s degree in computer science, computer information systems or computer engineering
• Education Equivalency:
  • Associate's degree plus 2 years related experience or,
  • High school diploma plus 4 years related experience.

Work Experience:

• 7 years related experience with Bachelor's Degree
  • Related experience defined as designing, developing, and maintaining software, including CRM experience related to duties and responsibilities.
• 5 years related experience with Master's Degree
  • Related experience defined as designing, developing, and maintaining software, including CRM experience related to duties and responsibilities.
• Microsoft Dynamics CRM Development experience required.
• Military Equivalency:

Additionally:

• Current and continuing right to work in the United States without sponsorship.

Preferred Qualifications

• Experience with any combination of the following: Dynamics 365 Plugin Development (C#/.NET), JavaScript, Power Apps Component Framework (PCF), Power Business Intelligence (Power BI), D365 Software Development Kit (SDK)/.NET Development, Azure Machine Learning, Power Automate, Kingswaysoft, Logic Applications, enterprise Extract, Transform, Load (ETL), and/or third party/Independent Software Vendor (ISV) product preferred.

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Design your future with Haworth
Headquartered in Holland Michigan, Haworth is a family-owned global powerhouse at the forefront of innovation and sustainable design in the workspace interiors industry. Here, you'll have access to state-of-the-art resources, collaborate with cross-functional teams of passionate innovators, and experience a blend of global reach with personal growth opportunities. Whether you're developing new manufacturing processes, implementing smart factory solutions, or designing tomorrow's workspace solutions, you'll be empowered to make a lasting impact while growing your career.

We believe in the power of collaboration and strive to create a culture where everyone feels valued, respected, and empowered to make a difference. Your hard work, dedication, and talent are the foundation of our success and enable us to build meaningful connections with our customers and each other.

At Haworth, members enjoy benefits from their first day of employment:

• 20 Days Paid Time Off: Plus, the option to buy up to 5 extra days.
• Health Benefits: Priority Health Medical options, Delta Dental, and Vision Insurance.
• 401k Match: Contribute 6% of your annual salary, and Haworth will match 7%.
• Insurance Coverage: Company-provided Short-Term Disability, Long Term Disability, and Life Insurance.
• On-Site Gym: Well-equipped gym, open 24/7. 
• Annual Bonus Programs
• Tuition Reimbursement
• Volunteer Time Off
• Parental Leave
• Pet Insurance
• Zero Waste to Landfill