Weekend Overnight Member Services Representative
Job Description
Job Description
Benefits:
- Earned Paid Sick Time
- Free food & snacks
- Opportunity for advancement
The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that days shift for that business day as well as nightly cleaning duties. Essential Duties and Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Close shift for that business day.
- Customer service background preferred.
- Friday through Sunday availability required.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Ability to work 3rd shift (overnights).
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Recommended Jobs
Freight Forwarder, Air Import
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment …
Product Engineer
Job Description Job Description Product Engineer Responsibilities The Product Engineer supports manufacturing through process control, continuous improvement initiatives, and direct ownersh…
PROCESS ENGINEER
job summary: Live and work where others vacation! Our client is seeking a high-impact Process Engineer to join their team in beautiful New Troy, MI . Located just minutes from the shores of…
13875 - Social Media Reputation Intern - Troy, MI
Together we change lives. Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless. No matter where you are in your career journey y…
Kyriba TMS Treasury Transformation Senior Consultant
Step into a role where you'll help shape the future of finance. As part of our Finance Transformation team, you'll collaborate with CFOs, finance leaders, and executive clients to solve their most com…
Veterinarian | Lincoln Park Veterinary Hospital | Lincoln Park, MI
Overview: Lincoln Park Veterinary Hospital, a CareVet partner, has a tremendous opportunity to join our thriving practice in Lincoln Park, MI. This position offers a base pay range of $100k-140k plu…
Pet Waste Technician
Job Description Job Description Job Summary We’re looking for a pet waste technician with at least a high school diploma, a valid driver’s license, ability to problem solve, comfortable dr…
Medical Assistant - evenings
Job Description Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providin…
Social Worker - School
Job Description Job Description Description: This position is a 50/50 split between the elementary school, and the middle/high school. The primary focus of the school social worker is to as…
Delivery Driver/Warehouse - Class B
Job Description Job Description Description: Moove is currently recruiting for a delivery driver. Hours are [insert days and hours] and you are home daily! What We Offer: ~ Competitive start…