Surgical Scheduler Outpatient - Urology
Children's Hospital of Michigan is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients. Benefit Statement At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: • Medical, dental, vision, and life insurance • 401(k) retirement savings plan with employer match • Generous paid time off (PTO) • Career development and continuing education opportunities • Health savings accounts, healthcare C dependent flexible spending accounts • Employee Assistance program, Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder C childcare, auto C home insurance. Note: Eligibility for benefits may vary by location and is determined by employment status Summary / Description Under general supervision and according to established policies and procedures, performs a variety of duties in the out-patient, surgical clinic. Establishes close working relationship with departmental physicians and personnel as well as various departments throughout the facility for coordination of co-boards and the authorization/admission process. Develops and maintains all aspects of the scheduling process to ensure optimal utilization of the physician's time and surgical block board. Finalizes all aspects of scheduling and completes all required documentation. Initiates the process of billing surgical procedures. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Communicates with department staff regarding physician schedule for distribution of surgical dates to patients at time of service; when necessary, communicates directly with patients/family the date of procedure and/or surgical preparation needs. 2. Utilizes hospital computer system to accurately enter patient data for surgical boarding process. 3. Reviews utilization of physician's O.R. block time to ensure unused blocks may be utilized by other physicians. Communicate with Boarding Office timely for release of block schedule. 4. Adjusts schedule as necessary to accommodate changes and/or cancellations and notifies patients and boarding department as appropriate. 5. Verifies patient eligibility and benefits of patient plans and assures authorizations/referrals and re-authorizations are obtained and secured timely. 6. Checks all patient information for completeness and accuracy. Finalizes O.R. schedule for the following day and distributes as appropriate. 7. Maintains records regarding surgical boarding; assists in maintenance of other records as assigned. 8. May perform a variety of additional duties such as data entry, filing, preparing reports, answering telephones, scheduling appointments, etc. 9. Maintains and/or enhances professional expertise through appropriate education and organizational activities. Keeps current on changes with insurance requirements and hospital policy and procedures. 10. Participates as a team member including mentoring new employees. 1. High school diploma or equivalent. Up to one year additional technical or specialty training, preferred. 2. Two years of previous clinical or clerical experience in a medical office /hospital; previous surgical case scheduling strongly preferred. Facility Description Children’s Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children’s Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children’s Hospital of Michigan, Children’s Hospital of Michigan - Troy and six ambulatory sites. EEO Statement Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations Job: Scheduling/Staffing Primary Location: Detroit, Michigan Facility: DMC Children's Hospital of Michigan Job Type: Full Time Shift Type: Day
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