Operations Supervisor

Description

Onsite - This role is categorized as onsite. This means the successful candidate is expected to report on-site on a full-time basis.

Relocation:

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

The Role

* This is a 2nd shift role; however, must have flexibility to work 1st shift as needed* This position supports the success of warehouse or distribution center operations by ensuring accurate and timely shipments to customers. The role involves leading and resolving operational challenges within established standards, with some direction from the General Supervisor. The position may also involve supervising a small team of union-represented employees.

What You'll Do (Responsibilities):

Demonstrate expertise in warehouse/distribution processes and ensure standard methods are consistently followed

Motivate and guide direct reports through effective training, coaching, communication, development, and recognition

Identify improvement opportunities using tools such as layered audits and process evaluations

Meet or exceed KPIs in Safety, People, Quality, Responsiveness, and Cost

Cultivate a culture of safety and ensure enforcement of all workplace safety rules and procedures

Implement Global Manufacturing System (GMS) and lean principles to improve efficiency and reduce waste

Use operational data to drive decision-making and correct inefficiencies

Maintain strong working relationships with employees, union representatives, and the broader management team

Support continuous improvement initiatives and promote accountability through performance evaluation and feedback

Communicate team goals clearly and leverage resources to meet quality standards

Administer company policies consistently and fairly

Complete administrative tasks, including timekeeping and record-keeping

Train, develop, and evaluate employee performance

Analyze performance reports and cost metrics to improve distribution center or warehouse operations

Perform all other duties as assigned

Your Skills & Abilities (Required Qualifications):

Bachelor’s degree or equivalent experience

Experience supervising in a unionized warehouse, distribution center, or manufacturing environment

Deep understanding of inventory management, slotting strategies, and materials handling operations

Proficiency with Warehouse Management Systems (WMS), RF devices, and related technology

Ability to use data and reporting tools (e.g., Excel, Oracle) to analyze operations and implement improvements

High-level analytical ability to solve complex operational problems

Solid grasp of lean manufacturing concepts, continuous improvement, and standardized work practices

Strong oral and written communication skills across all organizational levels

Excellent interpersonal skills with the ability to motivate teams and drive performance

Availability to work any shift and overtime as needed, including weekends

What Can Give You A Competitive Edge ( Preferred Qualifications):

Prior experience in a union environment

Demonstrated success improving warehouse KPIs using data and lean tools

Experience with automated systems or material handling technologies

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

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