Guest Service Manager Assistant (Multi-Location, Full Time)

Job Description

Job Description

Starting wage up to:$19.20/hr with experience.

Food Lovers Unite!

Busch’s is HIRING and we want you! Love food, fun, and fabulous people? Join our family-owned Michigan team and cook up a career full of flavor!

What’s in store?

• Flexible schedules
• Employee discounts
• 401K with company match
• Tuition reimbursement
• Daily Pay available

Ready to spice up your job and grow with us? Apply now and let’s create the perfect pear together!

Specific Accountabilities:

• Oversee all aspects of guest service operations as person in charge
• Exemplify key concepts of hospitality when interacting with guests, associates, and community
• Ensure adherence to check cashing, refund, and store charge policies and procedures
• Ensure compliance on WIC, Electronic Benefits (EBT), alcohol, and tobacco purchases
• Assist guests with questions, purchases, store charges, and special orders
• Assist associates in achieving service and labor objectives as directed by GSM
• Ensure completion of daily maintenance (i.e. floor inspections, checkout area, hospitality station, bottle machine area)
• Provide input to GSM concerning associate performance and department conditions
• Deliver clear expectations and follow-through on assigned tasks in GSM’s absence
• Assist in training and development of associates
• Work in a fast-paced, high-demand environment where time-sensitive processes may contribute to elevated levels of stress.

Requirements:

• High school diploma.
• Previous experience in a retail environment.
• Proficient leadership skills.
• Proficient organization and planning skills, especially to manage multiple deadlines and projects.
• Proficient communication and interpersonal skills, including written, verbal and listening skills.

Busch’s is a family owned premier grocery retailer with multiple stores in Southeast Michigan. We are consistently recognized by our guests as an industry leader when it comes to service, product selection, store design and overall atmosphere. You can take pride in being a member of the Busch’s family and working in an environment where we truly care about our guests and the products we serve. We also take great care of the associates that take care of our guests. At Busch’s, we realize that without caring, motivated and personable associates, there would be no guests to serve.