Store Mgr

Job Description

Job Description

About Company:

Frick's Dairy Queen started in the spring of 1977 by Jim and Abbie Frick. Our original southside location in South Bend Indiana was a small walk up Dairy Queen. Severing all the DQ Classics like the Banana Split, Peanut Buster Parfait and the cone with a curl. Jim and Abbie always wanted their team and fans to feel part of the Frick family. Passing the business over to their children in the nineties, Jim and Abbie have left that family feel with the organization to this day. The 2000s brought the addition of other locations and more family members joining the company and are still focused on the great service our fans deserve. Almost 50 years later and after countless awards from DQ and local organizations the legacy that Jim and Abbie started will continue on. Frick's Dairy Queen is here to make you smile and give a story to remember the experience.

About the Role:

The Store Manager is responsible for overseeing the daily operations of the store, ensuring that all activities align with the company's goals and standards. This role involves managing staff, optimizing sales performance, and maintaining a high level of customer satisfaction. The Store Manager will implement effective merchandising strategies and inventory management practices to maximize profitability. Additionally, they will be tasked with training and developing team members to foster a positive work environment and enhance employee engagement. Ultimately, the Store Manager plays a crucial role in driving the store's success and achieving financial targets.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in retail management or a similar role.
• Strong leadership and team management skills.

Preferred Qualifications:

• Bachelor's degree in Business Administration or a related field.
• Experience with inventory management systems and point-of-sale software.
• Previous experience in a fast-paced retail environment.

Responsibilities:

• Lead and manage daily store operations, ensuring compliance with company policies and procedures.
• Supervise and train staff, providing guidance and support to enhance their performance.
• Monitor sales performance and implement strategies to achieve sales targets and improve customer service.
• Manage inventory levels, including ordering, receiving, and merchandising products effectively.
• Conduct regular store audits to ensure cleanliness, safety, and adherence to visual merchandising standards.

Skills:

The required skills for this position include strong leadership abilities, which are essential for managing a diverse team and fostering a collaborative work environment. Excellent communication skills are necessary for effectively interacting with customers and staff, ensuring that everyone is aligned with the store's objectives. Problem-solving skills will be utilized daily to address operational challenges and enhance customer satisfaction. Additionally, organizational skills are crucial for managing inventory and sales data efficiently. Preferred skills, such as proficiency in retail management software, will aid in streamlining operations and improving overall store performance.