Specialist, Revenue & Receivables

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary:

Acrisure is seeking a Specialist, Revenue & Receivables to join our growing team in Grand Rapids. The role is responsible for executing daily billing and receivable activities within an insurance environment. This role ensures accurate and timely invoicing, proper setup of billing terms, reconciliation of receivable balances, and adherence to GAAP and internal controls. The specialist supports high-volume billing and receivables processing, contributes to month-end close activities, and partners closely with internal stakeholders to ensure billing accuracy and efficiency.

Responsibilities:

• Billing & Receivables Management

• Execute end-to-end billing and accounts receivable processes, including policy invoicing, endorsements, adjustments, and cancellations.

• Ensure accurate setup of customer, agent, and carrier billing terms in accordance with insurance contracts.

• Monitor receivable balances and aging reports; identify trends, discrepancies, and potential collection risks.

• Support month-end, quarter-end, and year-end close activities related to billing and receivables, including reconciliations and journal entries.

• Partner with Operations, Sales, and Accounting teams to resolve billing issues and ensure accurate revenue recognition

• Financial Reporting & Compliance

• Ensure billing and receivable activity is recorded in accordance with GAAP and insurance industry accounting standards.

• Prepare documentation and support internal and external audit requests, including reconciliations and supporting schedules.

• Follow SOX controls and internal accounting policies related to billing and receivables.

• Process Support & Improvement

• Identify opportunities to improve billing and accounts receivable processes to increase accuracy and efficiency.

• Assist with system enhancements, reporting improvements, and automation initiatives related to billing and receivables.

• Maintain and follow documented standard operating procedures for billing and AR processes.

• Cross-Functional Collaboration

• Work closely with internal departments to address billing inquiries, resolve discrepancies, and ensure accurate account setup.

• Provide guidance on billing procedures and documentation requirements when needed.

Requirements

Required Qualifications

• Strong understanding of insurance billing practices and receivable processes

• Proficiency in Microsoft Excel

• Strong analytical, organizational, and communication skills

• Ability to manage multiple priorities and meet deadlines in a high-volume environment

Preferred Qualifications

• Experience with Workday or agency management systems preferred

Education and Experience:

Required Qualifications

• Bachelor’s degree in Accounting, Finance, or related field.

• 3+ years of experience in accounts receivable and billing, preferably in the insurance industry.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.