Health & Wellness Specialist

Job Description

Job Description

Description:

OUR CULTURE:

Guiding Principles describe our behaviors to support our organization’s work throughout its life in all circumstances, irrespective of changes in goals, strategies, and leadership. Our Guiding Principles are as follows: We CULTIVATE -We grow staff and volunteer leaders who will be stewards of the Y mission, resources, and opportunities. We OWN -We think long-term and act on behalf of the organization, beyond our own team. We WELCOME -We are inclusive of all people and all communities. We SERVE -We provide timely and excellent service to members, volunteers, community, and each other. We LEARN -We are never done learning and always seek to improve. We are curious about new possibilities and act to explore them. We UNITE -We work together to achieve big goals and speak as one voice. We RESPECT -We treat others with kindness and speak positively about other people in all situations. We PLAY -We celebrate, appreciate, and have fun!

The YMCA of Great Grand Rapids utilizes a Membership By Design framework, which is a member involvement and community building model for YMCAs across the country. All staff members—front-line, management, full- and part-time—and volunteers have a role to play in member engagement. These responsibilities can be broken into six steps:

1. Enrollment : Staff and volunteers encourage potential members to enroll in programs and activities that meet their needs.
2. Satisfaction : Staff and volunteers ask members continually about their satisfaction with a program or activity, track responses, listen to suggestions, and respond promptly in a manner consistent with the values of caring, honesty, respect, and responsibility.
3. Relationship Building : Staff and volunteers are open, friendly, and approachable to all YMCA members and participants. Staff and volunteers initiate interaction with and between members.
4. Education and Conversion : Staff and volunteers know about and share their knowledge of the YMCA, its programs, its policies, its mission, its values, and how it benefits members and the community.
5. Volunteerism and Leadership : Staff and volunteers create opportunities for members to volunteer in their areas of interest, and they ask members to do so whenever appropriate.
6. Ownership : Staff and volunteers encourage members to “own” the YMCA, using words such as “we,” “us,” and “our association” (and actions that match those words) to include members as well as staff and volunteers.

POSITION SUMMARY:

The Health & Wellness Specialist provides fitness equipment orientations, promotes YMCA health and wellness services, maintains and cleans equipment, and enforces recreation guidelines. This role may require early morning, evening and/or weekend responsibilities.

ESSENTIAL FUNCTIONS

• Demonstrates proper equipment use and exercise form
• Monitors member activities on the fitness equipment, indoor track, gym floor and locker rooms.
• Maintains all areas in clean, presentable fashion
• Provides outstanding member service
• Give tours to prospective members
• Handles member complaints
• Stays current with advances in the health and wellness field
• Sets up equipment for group exercise and various sports activities.
• Enforces YMCA member guidelines.

Performs any other functions deemed necessary for the smooth and efficient operation of the YMCA of Greater Grand Rapids

COMPENSATION

$13.80 - $17.24 ; Part Time; Non Exempt (up to 25hrs/week)

BENEFITS:

• Free YMCA Individual Membership
• 12% retirement contribution upon eligibility, learn more here.
• 403(b) retirement savings account
• Ongoing training and development opportunities
• Access to the Employee Assistance Program and resources for you and your family
• Community Discounts, and more!

QUALIFICATIONS

High school diploma or General Education Diploma (GED) required. This location requires highly qualified Health & Wellness Specialists, therefore it is required that candidates are either currently pursuing a health and wellness related degree, hold a health and wellness related degree, and/or have an active Personal Training Certification. Ability to interact with people of all ethnic backgrounds, ages, and lifestyles. Ability to actively take part and lead fitness activities. Working knowledge of computers and experience with a variety of software applications. YMCA experience preferred.

CERTIFICATES, LICENSES, REGISTRATION

• CPR, AED, Oxygen and First Aid Certification required within first 60 days
• Blood Borne Pathogen training
• State of Michigan criminal background clearance (ICHAT)

YMCA LEADERSHIP COMPETENCIES:

Functional Expertise

• Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
• Uses best practices, guidelines, and industry standards as a framework to improve performance.

Developing Self & Others

• Supports members, participants, or project teams in achieving their goals.
• Reflects on and learns from successes and mistakes.
• Proactively shares information, experiences, lessons learned, and suggestions to help others be more successful.
• Volunteers for challenging tasks or projects in an effort to grow and develop.
• Solicits and is open to informal learning opportunities to gain insight (e.g., performance feedback, coaching, and stretch assignments).

Communication & Influence

• Interprets messages and body language effectively.
• Listens with the intent to understand the perspective of others by using appropriate communication methods, including open-ended questions.
• Responds to the individual needs of the other person.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL

0-5% of local travel within the state of Michigan; occasional out-of-state travel may be required for educational conferences or training.