Risk and Loss Prevention Manager (MUSKEGON)

Michigan’s Adventure has an opening for the position of Security Manager in Muskegon, Michigan. This full time position will report to our Park Manager.

The Security Manager's responsibilities include providing operational assistance and support to the Park Manager, planning and directing all alarm systems, managing CCTV programs, and security operations designed to protect personnel, guests, and park property.

Key Responsibilities:

Leadership and Team Management

• Assist in hiring seasonal entry level associates and supervisors to ensure locations are staffed appropriately for optimal efficiency and guest service. 
• Create schedules and ensure adequate staffing to meet operational demands.
• Supervise and coach security staff to ensure high performance and guest satisfaction.
• Provide training, performance reviews, and disciplinary actions as needed.
• Assist all departments in establishing and implementing security and emergency procedures.
• Foster a positive work environment and enforce departmental standards.
• Supervise associate and guest parking areas.
• Adhere to and enforce Six Flags dress and grooming standards.

Financial Performance

• Prepare and administer the budget for security department.
• Allocate labor resources appropriately to the department, based on associate availability and staffing needs, including making adjustments in the moment. 
• Prepare and analyze budgets to meet departmental goals. Track compliance on a daily basis and reporting any deviations.
• Support cost control strategies and monitor financial performance.
• Oversees purchasing in area of responsibility.

Administration and Communication Duties

• Maintain a close relationship with local law enforcement agencies.
• Responsible for the investigations of suspected misdemeanors and felonies committed on park property.
• Coordinate and assist other departments in loss prevention.
• Ensure that the company and staff follow all appropriate public agency requirements and compliance guidelines.
• Adhere to and enforce all Six Flags Associate Rules of Conduct.
• Coordinate the scheduling, timekeeping, and payroll for associates in the departments.
• Respond professionally to calls, emails, and radio communications.
• Other duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent, Bachelor’s degree in business administration or a related field preferred.
• Ability to communicate and follow directions.
• Excellent organizational and supervisory skills
• Ability to handle a flexible and demanding schedule, including nights, weekends, and holidays.
• Although a portion of the job function will be carried out in an office environment, the position may require outdoor work in extreme weather conditions. This position requires walking and standing on concrete and asphalt for extended periods of time.
• Ability to work with applicants, associates, contractors, vendors, and guests in a positive, productive and professional manner.
• Ability to maintain composure during high pressure situations.
• Valid driver’s license required.
• Must pass background check and drug screening per company policy.