Supervisor/Project Coordinator

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Formel D is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

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The Supervisor/Project Coordinator is responsible for supporting quality, containment, launch, and operational activities at the customer location while serving as Formel D’s primary representative within our client site. This role acts as the key communication interface between the customer, suppliers, and Formel D management, supporting issue escalation, containment coordination, and quality activities while also identifying business opportunities and strengthening customer relationships within the facility. The position requires strong technical, operational, and interpersonal skills, as the individual will function as the “eyes and ears” of Formel D on-site, supporting both day-to-day operations and future business growth initiatives in the EV battery manufacturing environment.

Essential Duties and Responsibilities:
Act as Formel D’s primary on-site representative at the client site
Support product launches and customer operational activities
Share and escalate problems, support informal problem solving, and communicate issues to supplier plants
Coordinate customer requests, staffing needs, containment activities, and operational escalations
Provide regular operational and commercial feedback to Formel D leadership regarding plant activities, risks, and opportunities
Monitor production disruptions, quality concerns, and supplier-related issues and support rapid escalation processes
Monitor and manage third parties or Formel D staff for containment and rework activities
Report status of corrective actions and monitor effectiveness
Attend customer meetings, production reviews, and quality discussions
Build and maintain strong working relationships with customer contacts, supplier representatives, and plant leadership
Identify potential new business opportunities, service gaps, and customer needs within the facility and communicate findings internally
Support implementation of continuous improvement initiatives related to quality, efficiency, and customer satisfaction
Assist in development and support of assembly floor quality systems and operational processes
Maintain professional customer representation of Formel D at all times within the plant environment
Support development of future Formel D service opportunities including quality, logistics, rework, engineering, and operational support services

Qualification/Requirement:
Ability to speak English fluently in a business and technical setting
3 to 5 years of experience in automotive, EV, battery, or manufacturing environments
Ability to self-manage and self-direct activities in a fast-paced plant environment
Strong customer-facing communication and relationship-building skills
Strong organizational and coordination skills with the ability to manage multiple priorities simultaneously
Basic business development mindset with the ability to recognize operational opportunities and customer pain points
Excellent written and verbal communication and presentation skills
Demonstrated positive interpersonal skills with the flexibility and adaptability to collaborate with people at all organizational levels
Comfortable working directly within OEM and supplier manufacturing facilities
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams)

Experience/Education:
Automotive, EV, battery, or manufacturing experience required
Experience in quality, resident engineering, launch support, containment, supplier quality, or plant operations preferred
Prior coordination, supervisory, or customer-facing experience preferred
Experience working inside OEM or supplier manufacturing facilities strongly preferred