Strategic Accounts Engineer - Residential Roofing

Henkel
Madison Heights, MI

What you´ll do

  • You provide expert technical guidance to clients, understanding their needs and recommending solutions primarily for fenestrations, sidewall, and roofing applications.
  • You support customers with lab-based and customer-facing projects, including performance validation, data generation, and designing test methods for new applications.
  • You work with cross-functional colleagues in sales, product development, marketing, and others to solve technical issues for our customers.
  • You conduct thorough product testing and evaluations, ensuring that solutions meet quality standards and client specifications.
  • You inform our customers on the performance capabilities of Henkel’s products and services via technical help, reports, and presentations.
  • You create and maintain detailed technical documentation, including manuals and guidelines for product installation and usage.
  • You provide technical help to clients, addressing and resolving issues related to product implementation, functionality, or performance.
  • You provide expert training programs to our sales and distribution partners and to ensure new products and applications are selected and used whenever appropriate.
  • Review plan details and specifications for related projects with architects, general contractors, installers and other project managers. Provide appropriate Henkel product installation guidelines and guidance.
  • Work with field sales to oversee project management protocol.
  • Field technical calls regarding Henkel products and or system applications for envelop design, building codes, product performance, and building science related inquiries.
  • Maintain and deliver Henkel’s training courses (including AIA LUs and the OSI Certified programs) to architects, trade and manufacturing partners, and installers at Henkel facilities and or offsite locations.
  • Attend building science, building code and various industry association related conferences and seminars.
  • Represent Henkel on various steering committees at chosen industry associations.
  • Communicate relevant industry and competitive news to management.

What makes you a good fit

  • Education – Bachelor's degree required, Architecture or Structural Engineering (preferred)
  • Experience — 7-9 years of architectural/structural performance and design with focus on residential roof systems (preferred)
  • Travel requirements - 40%-50%

Special skills

  • Experience training and educating small to large groups
  • Proficiency with AutoCAD, Microsoft Word, Excel, PowerPoint, Outlook
  • Communication, Management, Decision-Making Skills
  • In-depth knowledge of relevant technologies, applications, and products.
  • Ability to build relationships with professionals of all organizational levels.
  • Excellent verbal and written communication skills to convey technical information clearly to diverse audiences.
  • Analytical and problem-solving skills to identify and address technical issues effectively.
  • Customer-centric approach with the ability to understand and meet client needs.

Some benefits of joining Henkel

  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary for this role is $95,000.00 - $105,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 25086785

Job Locations: United States, CT, Rocky Hill, CT | United States, FL, Orlando, FL | United States, FL, Tampa, FL | United States, GA, Atlanta, GA | United States, IL, Chicago, IL | United States, MI, Madison Heights, MI | United States, MN, Minneapolis, MN | United States, NJ, Bridgewater, NJ | United States, OH, Westlake, OH

Contact information for application-related questions: [email protected]

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

Posted 2026-02-05

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