Service Assurance Agent
4686
Focuses on root cause analysis to improve service, provides feedback to management, offers solutions and actions to solve operational problems. Promotes and supports the service assurance network and quality improvement process in all facets of the operations. Provides inventory tracking, deployment, maintenance support for devices, equipment and software. Performs other duties as assigned.
High school diploma/GED Eighteen (18) months FedEx experience. Ability to complete all basic and re currency training. Knowledge of FedEx operations features of service. Knowledge of mainframe and web-based applications, i.e. Cosmos, GNSL, FAMIS, IMS, TSO, CMS, etc. Must be proficient with PC applications including word processing, spreadsheets, databases and graphics.
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: FT M-F 1100-2000
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-Verify Notice (bilingual)
- Right to Work Notice (English) / (Spanish)
Recommended Jobs
Software Development Interns/OPT
Software Development Interns/OPT Experience 0-3 Years Work Location Farmington Hills, MI Industry Type Information Technology and Services; Computer Software Duties and Responsibilities…
Farmington Hills Caregivers - Day Shifts
&##127804; Companion Caregiver Opportunity – Afternoon Support for a Kind Senior Recovering at Home (Farmington Hills ) &##128197; Schedule: Monday–Friday, 12:00 PM – 5:00 PM &##128205; Location: …
Senior Account Manager
The Senior Account Manager will be responsible for managing and growing Cornerstone's portfolio of high-value, enterprise-level customers. This position demands a versatile and accomplished profession…
Hospice RN- $15k sign on-Weekends
**Employment Type:** Full time **Shift:** **Description:** Coverage for the Oakland Co territory **Hours: Friday-Sunday 8am-9pm** **Region: Oakland County** **Position Purpose:** The Hospice RN Case M…
Services Senior Manager - Fiduciary/Trust & Estate Accounting Services
Location: Anywhere in Country At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career where…
Business Development Manager - CapEx Services
Actalent Services is hiring a permanent Business Development Manager with prior experience selling Project Management and Construction Management services to industrial clients in the manufacturing, c…
Johnson Controls - Building Engineering Sales Training - Technical Sales - Equipment, application via RippleMatch
This role is with Johnson Control. Johnson Control uses RippleMatch to find top talent. Build your best future with the Johnson Controls Team As a global leader in smart, healthy and sustainabl…
Workforce Software (WFS) Integration Architect
We are: We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, r…
Quality Supervisor - Paw Paw Area
Quality Supervisor | Paw Paw, MI Salary Range: $67,000 - $95,000 depending on experience Are you a dedicated professional with a passion for leading quality teams and maintaining …
Operations Manager - Ludington Area
Operations Manager | Ludington, MI Salary Range: $109,000 - $158,000 depending on experience Are you a detail-oriented professional with a passion for optimizing business operatio…