Early Childhood Services Manager

Oakland Family Services
Pontiac, MI

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Want to be a DIFFERENCE MAKER? Join our team and BUILD BRIGHTER FUTURES.

WHY WORK FOR OAKLAND FAMILY SERVICES?

We know that in order for you to do your best work and meet our mission, you must be able to be your best self. At Oakland Family Services (OFS), we care about our staff as people first. We treat our team members like family and understand the importance of their families at home. We recognize the significance of flexibility and work/life balance.

We also know that your success…is our success. That's why OFS not only honors the talent and experience you bring; we actively seek to develop it.

Oakland Family Services has proudly been named a Top Workplace for nine (9) consecutive years, voted on by our own staff. We offer a warm, engaging, equitable, supportive, and inclusive work environment.

ABOUT OAKLAND FAMILY SERVICES

Oakland Family Services is a private, non-profit service organization serving our community and building brighter futures for more than 100 years. We proudly offer a continuum of prevention, education and treatment services that span the human life cycle.

OUR MISSION: Providing individuals and families the opportunity to build brighter futures.

OUR VISION: Communities of thriving individuals and families.

Between our strong commitment to our mission and a workplace culture that puts our staff first, we enrich the lives of those we serve, strengthen families, and build brighter futures for those we serve and those we employ.

WHAT'S IN IT FOR YOU?

  • Competitive compensation.
  • Comprehensive medical, dental, prescription, and vision coverage.
  • Flexible Spending Accounts and HSA options.
  • Retirement plan with a company match.
  • Long-term disability insurance.
  • Voluntary short-term disability.
  • Life insurance and AD&D.
  • Malpractice insurance.
  • Paid time off benefits, including generous vacation, sick, personal, and bereavement days.
  • Twelve (12) paid holidays, including a floating holiday of your choice!
  • Annual pay increases, as approved.
  • Employee assistance program for you and immediate family.
  • Network of support for your health & well-being.
  • Verizon cellular plan discount.
  • Mileage reimbursement at the IRS rate.
  • Loan forgiveness programs.

PLUS...

  • Commitment to diversity, equity, inclusion, and belonging.
  • Family friendly practices and support.
  • Flexible work schedules, as appropriate.
  • Hybrid and virtual work options, as appropriate.
  • Highly robust and comprehensive onboarding and training program.
  • Paid professional development.
  • Free online trainings that count toward continuing education credits.
  • Employee assistance programs.
  • “Dress for Your Day” approach to dress code.
  • Financial literacy education and workshops.
  • Collaborative annual performance appraisals.
  • “Casual for a Cause” program for clients and staff in need.
  • And more!
  • Some benefits applicable to regular, full-time employees only.

WE KNOW CULTURE MATTERS…

We spend many hours of our day working. Workplace culture affects our well-being, how we feel about coming to work, and how we perform . Oakland Family Services prioritizes having a healthy, inclusive, equitable, and effective workplace culture . That's why we proudly have ten (10) defined cultural value statements that dictate how we operate. Cultural values are embedded into all we do and how we do it!

MORE ABOUT OUR AWARD-WINNING CULTURE

  • Our CEO wants to get to know staff personally and has an open-door policy. She hosts regular staff lunches and townhalls to answer questions.
  • Open, honest, and transparent communication is celebrated.
  • We practice giving the benefit of the doubt.
  • We believe that feedback is the breakfast of champions! That's why we have a staff suggestion program.
  • We want our team members to feel valued. That's why we have a staff recognition program.
  • Having FUN is an important part of the job! We love hosting events such as staff recognition celebrations and luncheons , road rallies, seasonal parties, food truck lunches, ice cream days, surprise giveaways, spirit weeks, Bring Your Child to Work Day, cook off/bake off contests, and more.

About the Work

RESPONSIBILITIES/ESSENTIALFUNCTIONS

The Early Childhood Services Manager assumes responsibilities common to all administrative and supervisory positions as adopted by Oakland Family Services and described in the Agency Manual; provides direction and performs specific requirements of programs under departmental jurisdiction; assures orderly procedures for translating Agency goals and values into practice; accounts for and enhances quality services to clients; and develops a context for the enrichment and growth of staff assigned to all programs within that department. The Early Childhood Services Manager reports to the Director of Early Childhood Services..

The following represents a summary of the major duties and responsibilities performed by incumbents in this position. Incumbents may be requested to perform related tasks other than those specifically presented.

SPECIFIC DUTIES/JOB EXPECTATIONS

Program Management

  • Provides program direction to assure that licensing requirements and standards promulgated by the Alliance for Children and Families and standards for accreditation are met, and that contractual obligations are fulfilled. Assures that standards and regulations of Part C of IDEA (Individuals with Disabilities Education Act) are met.
  • Modifies existing Early Childhood Services programs when indicated to meet client and community needs.
  • Delegates and shares responsibility for developing programs and preparing program proposals for the Early Childhood Services programs.
  • Shares in maintaining acceptable standards for quality of service provision within the limits of sound professional practice.
  • Assures that orderly systems are in place to respond to requests for prompt service delivery.
  • In conjunction with the Director of Early Childhood Services, develops and monitors Early Childhood program budgets and ensures that programs stay within budget parameters.
  • Identifies desired outcomes of service and develops and maintains mechanisms to measure these outcomes.

Personnel Administration

  • In collaboration with the Director of Early Childhood Services, participates in hiring new staff, disciplining of current staff, assignment of staff, and release of staff.
  • Supervises personnel within the Early Childhood Services program area.
  • Actively participates in and supports regular and on-going staff development and training activities on early childhood, developmental delays, parent education, etc.
  • Provides leadership and oversight for the volunteer component in programs within the department.

General Administration

  • Supports and ensures compliance with Agency policies and procedures.
  • Evaluates service and service delivery methods.
  • Other duties as assigned.

Community Relations

  • Represents the Agency in the community by participation in seminars, workshops, committees, and other arenas relevant to the field of practice.
  • Promotes the Agency position and programs to various related interest groups in the community including.
  • Provides project management to programs as indicated in funding proposals.
  • Represents Oakland Family Services as the Early On Contractor to Oakland Schools and in other community relationships related to the Early On Contract.

QUALIFICATIONS

  • Bachelor's Degree in a human services field with knowledge of early childhood development.
  • Selected candidates for this position must possess a sensitivity to the diversity of the Agency's service population including (but not limited to) differences of culture, race, religion, gender, sexual orientation and socioeconomic characteristics.
  • Skills in organization and management of materials and resources.
  • Utilization of positive management techniques in program operation.
  • Ability and skills in the team approach to planning and problem solving.
  • Well-developed verbal and written communication skills.
  • Ability to establish and maintain good relationships with persons internal and external to the agency.
  • Ability to accept supervisory direction and to work independently on assigned tasks.
  • Skill in office procedures, data entry and human services.
  • Special abilities and skills that are necessary to perform the required tasks and that best meet the needs of the Agency also will be considered. Any standard above may be waived when compensating specifications or circumstances.

Posted 2026-05-24

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