Lawn Crew Lead

Job Description

Job Description

About the Role:

The Lawn Crew Lead plays a pivotal role in overseeing and coordinating lawn care operations to ensure high-quality service delivery across various client properties. This position requires managing a team of lawn care technicians, scheduling daily tasks, and maintaining equipment to optimize productivity and safety. The Lawn Crew Lead is responsible for training crew members on best practices, safety protocols, and efficient use of tools and machinery. Additionally, the role involves direct interaction with clients to understand their landscaping needs and ensure satisfaction with the services provided. Ultimately, the Lawn Crew Lead ensures that all lawn maintenance activities are completed on time, within budget, and to the highest standards of quality and professionalism.

Benefits

• 401(k) Matching
• Paid Holidays
• Paid Time Off
• Career Advancement
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance

Minimum Qualifications:

• Prior experience in lawn care, landscaping, or grounds maintenance.
• Leadership experience or strong ability to guide a small crew.
• Knowledge of lawn‑care best practices, equipment operation, and safety procedures.
• Valid driver’s license with ability to obtain chauffeur license.
• Strong communication, teamwork, and problem‑solving skills.

Preferred Qualifications:

• Certification in pesticide application or fertilizer use.
• Knowledge of local plant species, soil types, and sustainable landscaping practices.
• Experience with crew scheduling software or other operational management tools.
• First aid and CPR certification.
• Strong customer service experience in a landscaping or agricultural environment.

Responsibilities:

• Crew Leadership & Coordination
  • Lead, train, and motivate crew members during daily lawn‑care and landscaping tasks.
  • Assign work based on skill level, equipment availability, and daily priorities.
  • Ensure crew follows all safety protocols and proper equipment usage.
  • Enforce all company and OSHA safety standards (PPE, equipment handling, vehicle safety).
  • Aligns actions and behaviors of team and self to Wolverine Culture and Values.

• Lawn & Landscape Maintenance

  • Perform and oversee mowing, trimming, edging, blowing, and debris cleanup.
  • Identify lawn health issues (weeds, pests, irrigation problems) and report concerns.
  • Support Snow Season Activities as assigned.

• Equipment & Vehicle Management

  • Operate commercial‑grade equipment safely and efficiently.
  • Train team members on equipment use and assist with basic maintenance.
  • Ensure proper operation, cleaning, and maintenance of equipment, trailers, vehicles, and other tools.

• Quality Control & Customer Service

  • Inspect job sites before and after work to ensure high‑quality standards.
  • Communicate with managers or clients regarding special instructions or issues.
  • Address and resolve on‑site challenges quickly and professionally.

• Administrative Duties

  • Track crew hours, materials used, and job completion details.
  • Maintain accurate records and report progress to supervisors daily.

Skills:

The Lawn Crew Lead utilizes leadership and communication skills daily to effectively manage and motivate the crew, ensuring tasks are completed efficiently and safely. Technical skills in operating and maintaining lawn care equipment are essential for overseeing quality work and preventing downtime. Problem-solving abilities are frequently applied to address unexpected challenges such as equipment malfunctions or weather-related delays. Organizational skills are critical for scheduling jobs, managing supplies, and documenting work progress to maintain smooth operations. Additionally, interpersonal skills are important for building positive client relationships and fostering a collaborative team environment.