Commercial Insurance Account Manager

Axios Professional Recruitment
Grand Rapids, MI

Job Description

Job Description

Axios Professional Recruitment is proud to partner with a well-established independent insurance agency in Grand Rapids that is actively seeking an Account Manager. This is an excellent opportunity for an individual who is detail-oriented, service-focused, and passionate about supporting clients with their insurance needs.

Responsibilities:

  • Prepare new business applications and submissions for producers
  • Obtain required information for new business submissions
  • Process requests for insurance certificates
  • Process endorsements received via mail, email, and fax
  • Manage cancellations received via fax, email, or mail
  • Process renewals and complete renewal insurance reviews
  • Perform commercial audits for current clients
  • Monitor and complete lapse prevention reports
  • Review and process insurance company claim reports
  • Complete daily downloads from carriers
  • Maintain organized filing and documentation systems
  • Perform miscellaneous job-related duties as assigned by the Commercial Producers or President
  • Contact customers regarding payment or underwriting notices

Qualifications:

  • 5+ years of P/C commercial lines insurance experience
  • Active Michigan resident P/C License
  • Strong multitasking abilities
  • Ability to work independently
  • Excellent listening and communication skills
  • Proficient computer skills (Word, Excel, Outlook, Office)

Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.

Posted 2026-08-05

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