Receptionist

Description

Schedule : Full-time, 40 hours per week | Monday - Friday | 8am - 4:30pm

Department: PACE of Southwest Michigan | Niles, MI


Be the welcoming face of PACE of Southwest Michigan! As our receptionist, you’ll be the first point of connection for participants, families, and visitors—setting the tone with warmth, professionalism, and confidence. In this role, you’ll keep our front office running smoothly, providing essential clerical support while ensuring every interaction reflects our commitment to exceptional care.

Key Responsibilities

• Owns knowledge of reception practices, procedures and guidelines.
• Answers telephones and greets visitors in a professional and courteous manner.
• Check participants in/out utilizing various manual and electronic procedures.
• Create and update name badges and insurance cards for new participants.
• Supports the organization by delivering excellent service to all customers including staff, participants, family, visitors, and callers.
• Directs visitors to the appropriate person/location and assists participants with sign-in/sign-out log.
• Interact with the Interdisciplinary Team (IDT).

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills, Knowledge & Expertise

• Two (2) years’ experience in a clerical position with advanced computer skills.
• Ability to type 40-50 words per minute.
• Knowledge of Microsoft Office products, basic computer skills, and inputting/outputting data.
• Excellent organizational, communication, and interpersonal skills.
• CPR certification or willingness to obtain upon hire.

Job Benefits

• Career Growth & Development – Take your career to the next level with our tuition assistance programs and educational scholarships.
• Wellness Program & Reimbursemen t – Prioritize your health and well-being, reimbursed $120 a year!
• Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan – Secure your future with employer contributions.
• Daily Pay – Get paid when YOU want!
• Generous Paid Time Off (PTO) – Includes 6 Paid Holidays and 2 Floating Holidays.
• Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!

ACCESSIBILITY SUPPORT

Brio Living Services is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability, please contact us at [email protected]

BRIO LIVING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Brio Living Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or genetics in accordance with applicable federal, state and local laws.

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About Brio Living Services

Brio Living Services is a brand dedicated to celebrating the lives of seniors. With a mission to provide care and nurture a sense of community, Brio Living Services offers a wide range of maintenance-free and amenity-rich senior living options. Their continuum of care supports various levels of need, ensuring overall wellness and satisfaction for residents. At Brio Living Services, residents have the opportunity to pursue their passions, interests, and make new friends, creating strong bonds and special memories within their outstanding communities. From independent living to assisted living, skilled care, rehabilitation, memory care, and more, Brio Living Services provides a full range of services to meet residents' needs and desires. With a focus on vibrant aging, Brio Living Services strives to enrich the lives of seniors through their faith-based and non-profit approach. Their dedication to excellence and partnerships with the community make them a trusted choice for senior living. Explore their website to learn more about their communities, watch exciting videos, and join the team of professionals who are committed to making a difference in the lives of others.