Clerical Associate (In Office)

Job Description

Job Description

We are a fast‐growing wholesale grocery and general merchandise distributor specializing in closeouts, liquidation deals, and fast‐moving inventory. Our buyers include independent retailers, discount stores, convenience stores, exporters, and regional chains. We move quickly, think strategically, and value people who bring energy, organization, and hustle.

Position Overview

We are seeking a detail-oriented, tech-savvy, and highly organized Clerical Officer to support daily administrative operations, manage social media platforms, handle inbound and outbound communications, and assist with online bidding activities. The ideal candidate is proactive, customer-focused, and comfortable working across multiple functions, including administration, digital platforms, and client interaction. Strong communication skills, both written and verbal, are essential, along with the ability to multitask in a fast-paced environment.

Key Responsibilities

Administrative & Clerical Support

• Perform general office duties including data entry, filing, documentation, and record management
• Prepare reports, correspondence, and maintain accurate records
• Manage emails, scheduling, and internal coordination
• Assist with inbound calls and WhatsApp message
• Maintain organized workflows and ensure timely task completion

Computer & Digital Operations

• Utilize Microsoft Office (Word, Excel, PowerPoint) and other software for reporting and documentation
• Maintain and update digital filing systems and databases
• Ensure accuracy, organization, and confidentiality of records
• Assist with basic troubleshooting and coordination of digital tools

Social Media & Digital Engagement

• ­Manage and maintain company social media accounts (posting, responding, and monitoring engagement)
• Schedule posts using social media management tools
• ­Respond to comments, messages, and inquiries promptly
• ­Track engagement metrics and suggest improvements for visibility and growth
• ­Support marketing initiatives and promotional campaigns

Online Bidding & Platform Management

• Assist in online bidding activities across relevant platforms
• Demonstrate working knowledge of Whatnot and other similar apps
• Monitor listings, bids, and deadlines to ensure timely participation
• Coordinate product listings, descriptions, and pricing strategies
• Track bidding activity and maintain accurate records of transactions

Ongoing Support & Coordination

• ­ Support sales, marketing, and operations teams as needed
• ­ Handle ad hoc tasks and urgent assignments efficiently
• ­ Assist in coordinating projects and cross-department communication
• ­ Contribute to process improvements and operational efficiency

Requirements

• ­ High-school diploma or GED
• ­ Proficiency in Microsoft Office and general computer applications
• ­ Familiarity with social media platforms and scheduling tools
• ­ Knowledge or experience with online bidding platforms (e.g., Whatnot and similar apps)
• ­ Strong organizational, communication, and multitasking skills
• ­ High attention to detail and accuracy
• ­ Excellent verbal and written communication skills
• ­ Familiarity with social media platforms and scheduling tools
• ­ Ability to multitask and work in a fast-paced environment
• ­ Problem-solving mindset and ability to work independently

​​​​​​​​​​​​​​ Preferred Qualifications

• ­ Previous experience in clerical and administrative
• ­ Experience managing social media accounts for business purposes
• ­ Experience with e-commerce, online auctions, or live-selling platforms
• ­ Familiarity with CRM systems or customer tracking tools

We are a wholesale distributor company that sells to retail, discount store, other wholesalers, and closeout buyers.

Company Description

We are a wholesale distributor company that sells to retail, discount store, other wholesalers, and closeout buyers.