Executive Project Director

Kustom US
Kalamazoo, MI

Join to apply for the Executive Project Director role at Kustom US . Founded in 1968, Kustom has spent decades earning a stellar reputation as a nationally acclaimed, industry‑leading property restoration firm. We offer unparalleled full‑service restoration and emergency services to commercial, industrial, and residential clients. Our legacy is built on innovative thinking, meticulous attention to detail, and a commitment to exceptional service, ensuring that life and business continue smoothly for our clients nationwide. At Kustom, we unite experts who are driving the industry forward, delivering positive, life‑changing outcomes for both commercial and residential customers. We do more than rebuild—we build trust. Are you ready to make a significant impact and join one of the largest privately held restoration companies in North America? Become part of our team and contribute to our ongoing success story! Kustom US, Inc. is seeking an Executive Project Director in Michigan to serve our offices in Michigan Center and Kalamazoo. An Executive Project Director (EPD) at Kustom oversees the planning, execution, and successful financial outcome of large‑scale mitigation, contents, reconstruction, and abatement projects across the United States. The EPD is responsible for the overall direction, coordination, and completion of assigned projects, ensuring consistency with company strategy and goals. Additionally, the EPD is expected to develop their own book of business through end users and referral sources, securing new projects through networking activities. What you will do Work with a team of project managers to ensure the successful delivery of mitigation, contents, reconstruction, and abatement projects. Develop and maintain comprehensive project schedules, estimates, budgets, and work plans. Manage project resources, including personnel, equipment, and materials, to ensure efficient utilization. Collaborate with clients, stakeholders, and project team members to ensure successful project delivery. Identify, assess, and manage project risks and issues, developing contingency plans as necessary. Oversee quality control processes and ensure compliance with project specifications and industry standards. Provide regular progress reports to senior management and stakeholders. Foster a culture of safety, ensuring compliance with all safety regulations and protocols. Develop and maintain relationships with key clients and stakeholders to ensure customer satisfaction and secure future business. Manage project documentation, ensuring completeness and accuracy. Estimate, bid, and monitor the progress of large loss, water, fire, smoke, and other projects. Travel as required to manage and inspect project sites and attend meetings with clients and stakeholders. What you will bring Minimum of 10+ years of experience in construction or restoration project management, with a focus on large loss disaster restoration. Bachelor's Degree in Construction Management or equivalent preferred. Advanced Xactimate Certification (Level 3) preferred. Proven track record of successfully managing large‑scale mitigation, contents, reconstruction, and abatement projects. Strong organizational and project management skills with the ability to manage multiple projects simultaneously. Experience with insurance restoration repairs and managing subcontractors. Strong networking and business development skills, with the ability to develop a book of business. Ability to work collaboratively with diverse stakeholders and project team members. Excellent problem‑solving and decision‑making skills. Ability to manage emotional customer situations and respond promptly. Strong multi‑tasking skills and ability to react well under pressure. Must be reliable, on time, and able to prioritize and plan work activities effectively. What We Offer Medical, Dental, Vision, and Flexible Spending Account. 401(k) with Company Match (eligibility required). Short‑term & Long‑term Disability. Critical Illness/Accident/Hospital Indemnity Plans. Employee Assistance Program. Paid Time Off. Upward Mobility and Development Opportunities. Compensation is based on geographic location, demonstrated job related skills, knowledge, experience, education, certifications, etc. Kustom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Kustom US

Posted 2025-11-23

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