Supervisor, Inflight Training (Initial Inflight Training)
- Oversee the daily operation of the Inflight Training Center.
- Manage on-location situations that arise to include, but are not limited to, student dismissals, student behavioral issues, host hotel interaction, partner vendors and other related issues or situations.
- Acts as on-the-spot decision maker and communicator to Manager, Inflight Training.
- Conduct FAA and DOT regulated Initial, Recurrent and Requalification training.
- Ensure compliance with FAA regulations related to Flight Attendant training
- Oversee Flight Attendant trainees during Initial training including performance assessment, performance management, counseling, coaching, administration of progressive counseling and terminating trainees when necessary.
- Supervise, schedule and support line and full-time instructors.
- Oversee Inflight contract trainers and facilitators during training periods.
- Assist with writing and revising the Flight Attendant Manual.
- Support special projects and committees.
- Provide constructive feedback to management and Flight Attendant training team on personnel-related activities of training participants to ensure collaboration on training goals.
- Maintain record of all training activities, participants, and results.
- Act as main contact from the remote training center to the General Office.
- Monitor and coordinate all correspondence with the FAA in collaboration with the department manager.
- Coordinate the completion of all forms related to Flight Attendant training.
- Respond to Flight Attendant phone calls and questions via email.
- Plan, schedule and prepare for Flight Attendant training including room set-up and clean-up.
- Collaborate with other departments as needed.
- Support other departmental trainers and their training; assist department manager as required.
- Perform other duties as assigned.
- Bachelor’s degree preferred
- Prior experience in leadership role required
- Minimum of 1 year of experience as a line Flight Attendant required (2 years preferred).
- Minimum of 1 year experience as an Inflight Instructor required (2 years preferred).
- Professional experience in teaching, training or adult education preferred
- 1 year of experience in FAR 121 programs preferred
- Be qualified and maintain qualification as Frontier Airlines Flight Attendant
- Working knowledge and understanding of relevant FAA regulations
- Ability to effectively manage multiple, concurrent projects and priorities
- Ability to demonstrate superior instructional, facilitation and presentation skills to large groups
- Proven ability in the evaluation, creation, design and implementation of curriculum and support materials
- Ability to conduct training needs assessments for different client groups
- Ability to demonstrate strong oral presentation and written communication skills
- Proficiency in MS Office Suite software applications, including Word, Excel, PowerPoint
- Project management abilities including production and strong organizational skills
- Ability to maintain confidentiality with regard to all sensitive information
- Ability to work closely with the instructor group utilizing collaboration
- Will have several different environments to work in including normal office, classroom, outdoors, airport, on aircraft and other offsite facilities
- Schedule may include travel-extended work hours (early morning / late evening) to be determined by station operational hours and hangar hours
- Must be willing to work on the aircraft as a regular crewmember and for IOE training and proficiency checks
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