Sales Executive

Sales Executive Managed IT Services

Grid4 Communications is hiring a Sales Executive Managed IT Services to help grow our MSP business across Southeast Michigan. This role is for a consultative seller who knows how to open doors, build trust, uncover business pain, and guide prospects through a longer, relationship-driven sales process.

You will be responsible for developing new business, leading discovery conversations with decision-makers, and positioning Grid4 as a strategic technology partner. Our technical team and sales engineers will support deeper assessments, audits, and solution design but you are the person who creates momentum, earns credibility, and moves opportunities forward.

This is not a smile-and-brochure sales role. It is a business development role for someone who can ask sharp questions, connect technology to business outcomes, and build a healthy pipeline of qualified opportunities.

Prospect and develop new business opportunities for Managed IT Services, cybersecurity, cloud, Microsoft 365, backup/disaster recovery, and related IT solutions

Build and maintain a pipeline through outbound outreach, networking, referrals, partner relationships, and local market activity

Lead discovery conversations with business owners, executives, and operational leaders to understand pain points, priorities, risk, and growth goals

Identify opportunities where Grid4 can improve reliability, security, scalability, support experience, and overall IT maturity

Coordinate internal resources including sales engineering, service leadership, and technical specialists during assessments, scoping, and proposal development

Manage the full sales process from prospecting to close, including follow-up, objection handling, proposal review, and transition to onboarding

Maintain accurate pipeline, forecasts, activities, and notes in CRM

Collaborate with internal teams to ensure a strong client handoff and a high-quality customer experience

Represent Grid4 professionally in meetings, networking events, and community/business organizations

Consistently work toward monthly, quarterly, and annual sales goals

You create qualified meetings with companies that fit Grid4's ideal client profile

You run discovery well enough to uncover business pain, urgency, and buying process

You bring the right internal people into the deal at the right time

You build trust with prospects and avoid turning discovery into a technical circus

You close profitable new logo business and help grow recurring revenue

3+ years of B2B sales experience in one or more of the following:

Managed IT / MSP

Technology solutions

Cybersecurity

Cloud or SaaS

Telecommunications with consultative solution selling experience

Proven track record of generating new business and meeting or exceeding quota

Experience managing a full sales cycle with multiple stakeholders

Strong consultative selling, discovery, presentation, and follow-up skills

Ability to speak confidently with owners, executives, and operational leaders

Comfortable collaborating with technical teams without needing to be the deepest technical person in the room

Strong CRM discipline, organization, and pipeline management habits

A professional, self-directed, resilient approach to prospecting and relationship building

Experience selling recurring revenue services

Experience selling to small and mid-sized businesses

Familiarity with Microsoft 365, cybersecurity conversations, backup/disaster recovery, cloud infrastructure, and managed support models

Existing business network in Southeast Michigan

Strong team environment with technical depth behind the sales process

Opportunity to sell business-critical services that create real client value

Competitive base salary plus uncapped commission/bonus

Medical, dental, and vision coverage

401(k) with company match

Paid time off and paid holidays

Business casual environment

A growing company where your effort and ideas actually matter

You know how to build trust, not just buzz. You ask good questions, stay organized, and like winning business the right way. If that sounds like your kind of role, we'd like to meet you.