Financial Service Representative

One Detroit Credit Union
Detroit, MI
What’s your motivation? Opportunity, Creativity, Contribution? It’s all a part of working at One Detroit Credit Union! We are a mission driven credit union committed to empowering our members and strengthening our community. When you join 1DCU you become part of a team that values people, purpose and community impact. If you are looking for a role where you can make a difference every day, we encourage you to apply.

Responsibilities
  • Provides accurate, courteous, and timely professional service to existing and prospective members.
  • Ability to operate branch working independently with little or no supervision.
  • Meet and exceed branch membership and lending goals and objectives.
  • Ability to build relationships with members and identify opportunities to cross sell credit union products and services to enhance their financial well-being.
  • Process loan and new membership applications ensuring proper credit union processes are followed and adhered to.
  • Process transfers between accounts and automatic distribution forms, recording all transactions according to member's request and credit union guidelines.
  • Perform credit card advances, receive loan payments, and service charge payments as required.
  • Assist members by providing information and answering questions about the credit union services and requirements/eligibility.
Qualifications
  • High school diploma or GED required. Some college level coursework preferred.
  • Two years prior banking and customer service experience.
  • Identifying opportunities to enhance member financial needs, goals and objectives.
  • Excellent interpersonal and communication skills
  • Ability to handle confidential information with discretion.
  • Basic computer skills and familiarity with financial systems.
  • Professional business-like appearance.
  • Must have a strong interest in giving back to the community.
What sets you up for Success
  • A passion for helping others.
  • Strong problem-solving skills.
  • A positive team-oriented attitude.
  • Commitment to delivering outstanding service.

Posted 2026-05-26

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