Account Manager

Job Description

Job Description

Description:

As an Account Manager - Plastics specializing in Returnable Packaging, your primary responsibility is to build and maintain strong relationships with key clients, driving revenue growth and ensuring client satisfaction. This role will specifically focus on our plastic division core business, thermoforming, and injection molded productions. This role requires a strategic thinker with excellent communication and negotiation skills, a deep understanding of the returnable packaging industry, and the ability to identify and capitalize on business opportunities.

The Account Manager - Plastics for Returnable Packaging is a critical role in driving business growth through effective relationship management, strategic sales initiatives, and a deep understanding of client needs in the returnable packaging sector.

Job Responsibilities:

Client Relationship Management:

· Cultivate and nurture relationships with key clients in the returnable packaging sector.

· Understand clients' business needs, challenges, and objectives to provide tailored solutions.

· Act as the main point of contact for key accounts, ensuring a high level of client satisfaction.

Sales and Revenue Growth:

· Develop and implement sales strategies to achieve revenue targets for assigned key accounts.

· Identify upsell and cross-sell opportunities within existing accounts.

· Collaborate with the sales team to explore new business opportunities and expand the client portfolio.

Negotiation and Contract Management:

· Lead negotiations for contracts, pricing, and terms with key clients.

· Ensure the development and execution of mutually beneficial agreements.

· Monitor contract compliance and address any issues promptly.

Market Analysis and Client Feedback:

· Stay informed about industry trends, market dynamics, and competitor activities.

· Gather client feedback and market insights to provide input for product development and improvement.

· Collaborate with the marketing team to develop targeted strategies for key accounts.

Collaboration with Internal Teams:

· Work closely with the operations and logistics teams to ensure the seamless delivery of products and services to key clients.

· Collaborate with the marketing team to create customized materials and campaigns for key accounts.

· Provide regular updates and insights to the executive team on key account performance.

Reporting and Analysis:

· Maintain accurate and up-to-date records of key account activities, interactions, and transactions in the CRM system.

· Prepare regular reports on key account performance, revenue forecasts, and market trends.

· Analyze sales data to identify areas for improvement and implement strategies for optimization.

· Bachelor's degree in Engineering or Business, or equivalent through experience in related field.

· Proven experience (5+ years) in key account management, preferably in the returnable packaging industry.

· Strong understanding of returnable packaging solutions and industry dynamics.

· Excellent communication, negotiation, and interpersonal skills.

· Ability to travel as needed to meet with key clients.

· Results-oriented with a track record of meeting or exceeding sales targets.

· Familiarity with CRM software and sales analytics tools (Salesforce preferred).