Administrative Enrollment Specialist (59177)
- Complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures, including but not limited to those related to student enrollment.
- Receiving in-bound inquiries and conducting outbound phone calls and emails to prospective students utilizing the company approved telephone guidelines and scheduling appointments with prospective students.
- Assessing and interviewing prospective students to determine their needs and goals.
- Assessing the prospective student’s ability to meet Federal Motor Carrier regulations, therefore determining eligibility for employment in the transportation industry. Assess prospect’s driving record, and ability to pass a DOT Physical and DOT Drug Screen.
- Developing referrals and personal leads.
- Conducting tours of the campus facilities, communicating features and benefits related to prospective student interest and program offerings permitting each prospective student to make an informed and considered enrollment decision.
- Discussing payment options such as: o Third party financing o In-house financing o Workforce Service/State agency funding, o Federal and State Grants o Vocational Rehabilitation, o Veteran’s Administration, o Private pay,
- Following up on all inquiries that fail to schedule an interview or fail to show for an interview.
- Enrolling students who meet eligibility requirements, completing all required forms for enrollment and orientation. o Developing and implementing a plan to follow up on those who enroll to confirm they start on their scheduled start date, that all admission paperwork and requirements are completed. o Meeting or exceeding enrollment objectives.
- Prepare and compile all documents in student file for the first day of class.
- Provide employer and placement information to students and accurately record in Student Management System.
- Update and complete student transcripts and prepare graduation certificates.
- Accounts Receivables/Payables:
- Prepare invoices to students, agencies, and other trainees.
- Process receipt of checks, cash, and credit card charges.
- Student attendance/earnings reported daily.
- General management/reporting of accounts payable invoices.
- Assist Director in monthly account reconciliation
- Prior post-secondary education experience preferred.
- Proficiency with Microsoft Office Suite: Word, Excel, Outlook.
- Working knowledge of office equipment.
- Excellent communication and interpersonal skills, including problem solving and conflict
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