Exceptional Student Education - Program Associate I (DHH Program)

Job Title

Position Title: Exceptional Student Education - Program Associate I (DHH Program)

Location: Central Office

Salary: $67,690 - $88,539

Reports to: ESE DHH Supervisor

Bargaining Unit: OSAS

Benefits Eligible: Yes

Telecommuting Eligibility: Eligible for telecommuting up to 20% (one day per week)

In accordance with the Agreement between Organization of School Administrators and Supervisors (OSAS) and the Board of Education of the School District of the City of Detroit, the following vacancy is announced.

Position Summary:

The Exceptional Student Education (ESE) Program Associate I (PA I) ensures the District maintains accurate, high quality and timely data pertaining to projects, initiatives, activities, and ongoing monitoring of ESE services and programs. PA I have a strong technical understanding of how teachers and staff use student information systems and will appropriately arrange data collected in a relevant manner for ESE administrative use, presentations, and reporting to District stakeholders. The PA I will continuously model the District's core values of Students First, Excellence, Integrity, Equity, Service, and Tenacity to promote and sustain a positive climate and culture within the work environment. The PA I will proficiently use a range of technology and databases to create impactful presentations, provide accurate reporting of ESE information, and assist with developing Board documents for senior leaders. This position will serve as a support for the department's contract and procurement process, assist with ESE project tasks, and ensure accurate record keeping including back up to the preparation of payroll budget and payroll records. The PA I will assist the ESE administration with the training to support staff as it relates to budget reporting, budget development, and budget monitoring. The ideal PA I for the Office of Exceptional Student Education is a professional who recognizes the impact their work approach has on students and educators and cares deeply about system improvement for the District.

Minimum Qualifications:

• Bachelor's degree or higher in a related field; or five years related experience and/or training; or equivalent combination of education and experience
• Experience supporting others through changes and new initiatives
• Outstanding interpersonal communication skills with a customer service-oriented mindset
• Highly organized and adept at utilizing demonstrated proficiency with technology to complete work, familiarity with Office 365 applications required
• Demonstrated organizational skills to collect and report on data, conduct analyses, and propose recommendations for improvements to training and support systems, demonstrating organization and problem-solving skills
• Ability to execute executing multiple projects simultaneously within a data driven accountability environment
• Demonstrated ability to maintain confidentiality and security of sensitive records, including personally identifiable information of students and staff
• Ability to adapt to changes quickly, proposing and implementing thoughtful solutions
• Experience working with computer programs/digital databases
• Ability to assist with organize and execute workshops and events with many participants
• Strong willingness to learn and collaborate with others to produce high quality work
• Extraordinary attention to detail and professionalism
• Program or project management experience preferred
• Reliable transportation to transport ESE materials to District locations, as needed.
• ASL preferred

Essential Functions:

• Arrange interpreters for staff, students, and community engagement events.
• Conduct site visits as needed.
• Support the onboarding process for new ESE hires as required.
• Provide general operational support to all ESE administrators including ESE and Finance Manager(s).
• Collect, compile and report data in visual format related to progress made on ESE key performance indicators, and report results to ESE departments and ESE Leadership.
• Monitor and report progress on ESE key performance indicators across all ESE departments.
• Engage positively, productively and efficiently with all District and community constituents; maintain professionalism and customer service orientation when facing challenging situations or escalations.
• Summarize and organize key information from meetings and training.
• Collaborate with department supervisors and school-based staff to assist with evaluating, improving and developing processes and procedures and to drive team performance and outcomes.
• Create PowerPoint presentations, and with support, data reports that clearly and efficiently communicate status and trends to project teams and leadership.
• Use a ticketing system to request assistance with office-related technical issues and departmental requests as they arise.
• Serve as a lead key ESE support in contact for DPSCD personnel, parents, and community stakeholders by responding to support inquiries in a timely manner, completely, and accurately over the phone, online, and in person.
• Stay abreast of current and upcoming projects, staffing needs, processes and procedures, and areas in need of immediate attention through close collaboration with the ESE Leadership Team.
• Assist with the development and delivery of professional development, including maintaining reference materials, and supporting resources to ensure effective communication and implementation of ESE processes and procedures. Use of the SIS by a wide range of stakeholders.
• Collect and arrange departmental data to benefit from data-driven decision making.
• Assist ESE departments and teams seeking solutions to technical issues such as locating resources, identifying appropriate contacts when questions arise; assist with using District-established ticketing processes as needed.
• Serve as a liaison between internal DPSCD department contacts (e.g., ESE, the Office of Finance, Contracts and Procurement, Human Resources, Finance, Technology, etc.), as well as external contacts (e.g., Wayne RESA), and other relevant entities.
• Actively participate in and support hiring fair recruitment and hiring for the Office of ESE.
• Actively participate in ESE meetings as requested and required.
• Value, solicit, and integrate the perspectives of others.
• Build and maintain positive, professional relationships with ESE staff and stakeholders to implement the District's strategic plan.
• Transport ESE materials and resources to District locations as needed.
• Complete payroll, maintaining accurate database of records.
• Perform other duties as assigned.

Security Clearance:

Internal Applicants

If you are a current Detroit Public Schools Community District employee, you do not have to submit to a new security clearance, unless your new role requires a different type of criminal background check.

External Applicants

In alignment with Michigan law, if you are hired to fill a position, you will be required to submit to a Detroit Public Schools Community District criminal background check. Information regarding required background checks will be shared at point of hire.

Method of Application:

Applicants must apply through the online application system. Only applications submitted through the online application system will be considered for any posted position and all applications require a resume to be considered.

Successful candidates are required to submit official transcript(s) at point of offer to hire. Teaching service outside of the Detroit Public Schools Community District must be verified by the applicant's prior employer(s) prior to hire. It is the applicant's responsibility to provide all documentation (including copies) as requested.

Applicants requesting assistance during the application process should contact the Office of Human Resources via email at [email protected] or phone at (313) 873-6897.

DPSCD does not discriminate based on race, color, national origin, sex, disability and/or religion. Contact the Civil Rights Coordinator for more information at (313) 240-4377 or detroitk12.org/compliance.