ACT - Case Management $52,163 - $67,813

Job Description

Job Description

Description:

Join our Team

Join our team of ACT Team Members to Work with the client and his/her chosen support network in developing treatment and recovery plans that promote individual choice, the use of community resources, and formal and informal supports in pursuit of the individual’s desired future. Assists the client in the assignment of available agency resources to the plan and monitor those supports and services according to the plan. Services and supports are based on the principles of recovery and self-determination. Your office is surrounded by nature, located in Benzie and Manistee Counties, just miles from beaches and hiking trails. Benzie and Manistee are a short drive to Frankfort, Traverse City, Cadillac, and Ludington, charming towns outfitted with shopping, unique restaurants and breweries.

Staff at CWN are valued and receive several great benefits including but not limited to:

• Generous Paid Time Off starting at 160 hours (frontloaded and prorated your first year)
• 12 paid holidays
• Premium Medical, Dental and Vision Insurance
• Health savings account with annual agency contribution
• Awesome coworkers!

Who We Are

CWN is the publicly funded Community Mental Health Service Provider for Manistee and Benzie Counties. We’re an established company since the early 1980s (some might even call us vintage!) CWN is about making our communities the best they can be, one person at a time! We seek to provide excellent support to those who need it the most by helping them find their place in our community and live life to the fullest! By holding each other up, we hold our communities up together. It’s a serious business, but we leave room for fun, team building and staff support. We’re frequently asking, what’s the impact on clients and what’s the impact on staff?

Who You Are

Your superpower is stellar communication and a collaborative team approach. You are known for your:

• Customer Service Skills : You treat clients and your co-workers with dignity and respect. You are professional in appearance and work habits. You set and work within your boundaries.
• Teamwork : You work collectively to enhance team performance. You promote discussions to share knowledge and experience and assist co-workers in contributing to the overall success of the team and agency.
• Communication : You successfully communicate expressively and receptively, including active listening, frequently interpretating and translating facts and information, explaining situations to people and advising them of alternative or appropriate courses of action.
• Productivity and Quality : You provide quality services to clients and their families and meet or surpass expectations set by your supervisor.
• Problem Solving and Decision-Making Skills : You independently identify and solve problems by applying sound problem-solving skills. Your decisions reflect the best interest of the organization and you accept responsibility for the decisions you make.
• Integrity : You demonstrate honest behavior in all of your roles, tasks and responsibilities, and you follow through on your commitments.
• Reliability : You are personally responsible and complete your work in a timely, consistent manner. You are regularly present and punctual, and you work the hours necessary to complete your assigned work.

About the Role

The Case Manager works with adults living with Severe Mental Illness (SMI) and adults living with Intellectual/Developmental Disabilities (I/DD), and individuals living with co-occurring substance use disorder. Works with the client and his/her chosen support network in developing treatment and recovery plans that promote individual choice, the use of community resources, and formal and informal supports in pursuit of the individual’s desired future. Assists the client in the assignment of available agency resources to the plan and monitor those supports and services according to the plan. Services and support are based on the principles of recovery and self-determination.

Your role is to:

• Coordinates quality person centered planning for clients and ensures its implementation based on the principles of recovery and trauma informed care. Ensures the implementation of self-determination principles that incorporates strengths and abilities.
• Provides outreach service to clients in their homes and in the community.
• According to person/family centered plans provides advocacy, linking, coordinating, and monitoring to assist with housing, education, transportation, employment, financial, social, psychiatric, and other clinical and community inclusive activities.
• Monitors mental and physical health status, including monitoring medication use and management.
• Provides appropriate interventions designed to stabilize and improve functioning and assists the clients to experience a positive recovery process from a severe mental illness and/or co-occurring disorder.
• Assists the clients to achieve quality of life.
• Provides assessments and crisis stabilization of clients experiencing a mental health crisis including consultation with primary care providers, other organizations, and individuals.
• Provides substance use disorder treatment interventions to clients with co-occurring disorders.
• Coordinates skills training and support in daily living skills and in activities designed to foster recovery.
• Makes referrals and facilitates access to health care and community resources and assists with discharge planning for assigned clients.
• Provides timely clinical documentation in the electronic medical record that includes amount, scope and duration of services provided in accordance with the person-centered plan.
• Promotes recovery and respects the choices and autonomy of clients while teaching and encouraging actions that will promote good mental and physical health.
• Collect, record and summarize data on observable client behavior.
• Collaborate with the treatment team including clients, parents and caregivers, outside professionals and co-workers.
• Perform duties in accordance with well-defined policies, procedures and instruction.

We strive to continually improve the access to and the quality of care for our clients, so your supervisor may assign you to complete other tasks.

At CWN, we recognize all people’s vulnerabilities to trauma and traumatic experiences and how that impacts daily living. We use practice models suitable for our job that are evidence based or best practice to support our staff’s daily functions, models of treatment, strength-based initiatives and quality outcomes. We encourage those with lived experience with mental illness, developmental disability, and/or substance use disorders to apply to bring valuable insight and perspective to our agency.

Qualifications and Requirements

• Bachelor’s degree in Social Work or a Bachelor’s Degree in a Human Service Field required as outlined by the State of MI Medicaid Provider Manual.
• At least 18 years of age.
• Valid Michigan’s driver’s license and good driving record.
• Ability to sustain State Licensure in field of practice and/or Certifications to perform duties of the job.
• Ability to be certified in First Aid and CPR within 90 days of hire (agency available training)
• Ability to participate in agency provided training in the principles of behavior, behavioral measurement and data collection, functions of behaviors, basic concepts of ABA, generalization and its importance in sustainability of learned/acquired skills and medical conditions/illness that impact behaviors.

Preferred

• Full Michigan licensure preferred or Michigan Limited License in field of practice considered.

Benefits:

• Premium healthcare insurance including medical, dental, and vision for individuals, and families
• Health Savings Account with annual employer contribution
• Flex Spending Account
• Retirement Plan with employer matching
• 160 hours of paid time off (prorated your first year)
• Twelve (12) paid holidays
• Referral Bonus
• Ongoing training and education
• Tuition reimbursement
• Employee Assistance Program
• Short Term Disability
• Long Term Disability
• Life Insurance

Work Environment:

CWN prioritizes a work/life balance. Your supervisor will work with you to utilize flex time and paid time off. You will primarily work in the office with the following schedule:

• Monday through Friday
• Between 8:00am and 5:00pm

You may be required to work hours outside of the regular schedule if assigned by your supervisor to meet clients’ needs.