Licensed Insurance Retention Specialist

The Ryan Insurance Agency
Clarkston, MI

Job Description

Job Description

Are you an experienced, licensed insurance professional who enjoys building lasting relationships and helping clients protect what matters most? Join our growing, family-owned independent insurance agency in Clarkston, MI!

Were looking for a Licensed Insurance Account Manager to manage and grow a personal lines book of business. This hybrid role blends sales and service ideal for someone who thrives in a client-focused environment and is motivated by retention, cross-selling, and uncovering new opportunities. We provide our team members a highly competitive salary, commissions and benefits to support them in their career growth. We would love to speak with you!

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Fun Family Environment

Team building Excursions

offices lunches

Responsibilities

Manage and service an assigned book of personal lines insurance business (auto, home, umbrella, etc.)

Retain existing clients by providing excellent customer service and proactive renewal reviews

Cross-sell and upsell policies to meet client needs and grow the book

Generate new business through warm leads, referrals, and walk-in traffic

Assist clients with policy changes, billing questions, claims follow-up, and coverage explanations

Maintain accurate records and documentation in our agency management system

Requirements

Active Property & Casualty License (Required)

Previous experience in an insurance agency or carrier environment

Strong knowledge of personal lines insurance products

Customer-first mindset with excellent communication and follow-up skills

Comfortable with technology and working in a fast-paced environment

Organized, dependable, and team-oriented

Posted 2025-07-28

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