Senior Manager

Sunda Detroit - Senior Operations Manager

General Overview

The Senior Operations Manager will provide 100% support and commitment to venue in regard to strategy policies, procedures, guests, staff, and purveyors in attaining budgeting goals, providing elevated entertainment experiences to guests, and building sales. In addition, they will take an active role in all marketing initiatives.

Tasks, Duties, Responsibilities:

• Supervise operations to achieve targeted goals for food and beverage costs. Support the General Manager & Executive Chef with product managements including food handling practices, waste control, ordering, receiving, setting pars, and sales forecasting.
• Comply with company standards in the areas of cost and quality controls, company values, and the image of the establishment
• Involvement with marketing – events, promotions, specials, social media outreach and participation
• Supervise staff and hold them accountable for executing their duties according to company policy and standards.
• Exhibit in-depth understanding of the restaurant’s monthly profit and loss statement and be prepared to answer any questions from management regarding current costs and expenses. Participate in annual budgeting process and monitor budgets and capital expenditures throughout the year.
• Understand and have working knowledge of all daily accounting functions and the supporting computer systems.
• Supervise front of house staff hiring and training, including pre-shift meetings. Demonstrate management/leadership ability and motivational skills. Execute all training programs and serve as mentor to new Operations Managers.
• Serve as a role model and provide accessibility to staff while developing leadership and motivational skills. Exhibit efficiency in completing job requirements through working with a sense of urgency and consolidating tasks.
• Participate in payroll management to ensure budgeted labor goals are met while maintaining standards for product and service.
• Responsible for ensuring beverage, and operating supply competitive purchasing, receiving, storage and inventory management is conducted in accordance with company standards.
• Continually investigate, negotiate, and implement cost saving measures to maximize restaurant profitability.
• Ensure the security and safety of guests and employees through pro-actively managing sanitation, maintenance, security, and prevention of injury from accidents.
• Join and participate actively in one or more professional organizations and become highly attuned to the local economic and competitive environment.

Knowledge, Skills, Personal Attributes:

Knowledge

• Knowledge of current food & drink trends and ability to correlate those visions into productive use at venue
• City/State sanitation certified ideal

Attention to detail

• Proven craft skills and insistence on the highest possible standards
• 3+ years’ experience running high volume restaurant.
• Must have a positive teamwork attitude
• Ability to work quickly and efficiently in high-stress situations applicants must possess.

Personal Attributes

• Strong communication skills (written and verbal)
• Strong organizational skills
• Ability to work in a fast paced, deadline driven environment
• Create a positive working environment with high energy
• Honest and trustworthy
• Respectful
• Possess cultural awareness and sensitivity
• Flexibility
• Demonstrate sound work ethics

Located:  33 W Columbia St, Detroit, MI 48201

Website :

At Sunda, we pride ourselves on taking classic, culturally important dishes from all over this region and modernizing each one by upgrading ingredients, cooking technique and presentation to create a tasting experience that is completely new while still retaining the deep-rooted spirit of the original.

“Best Asian Cuisine”

– USA TODAY

“Best Restaurants”

– CONDÉ NAST TRAVELER

“Restaurant Import of the Year”

– EATER AWARDS