Veterinary Assistant/Receptionist

Veterinary Receptionist / Veterinary Assistant

Hospital: Paris Hill Cat Hospital

Location: 28 Robinson Rd, Suite 2, Clinton, NY 13323
Affiliated With: National Veterinary Associates
Pay Range: $16 – $21 per hour (based on skill level, experience, and relevant education)
Schedule: Part-Time or Full-Time (Saturday availability required)

Be the Heart of a Cat-Exclusive Practice

At Paris Hill Cat Hospital , we don’t just care for pets — we care for the people who love them. As a feline-focused hospital, we pride ourselves on providing compassionate, high-quality care in a calm, cat-centered environment.

We’re seeking a dependable, positive, and motivated team member who loves cats to join us in a hybrid Veterinary Receptionist / Veterinary Assistant role . This is a unique opportunity for someone who enjoys both client interaction and hands-on patient care — and who thrives in a collaborative, fast-paced setting.

If you love cats, value meaningful client relationships, and want to grow in veterinary medicine, we would love to meet you.

What You Will Do

Client Care & Front Desk Excellence

You are the first smile clients see and the reassuring voice they hear.

• Welcome clients and their pets warmly and professionally
• Answer phones, schedule appointments, and triage service needs
• Manage email and hospital communications
• Process payments for services, medications, and food
• Maintain accurate client and service records in hospital software
• Keep the reception area organized, clean, and inviting
• Create a consistently positive and compassionate client experience

Clinical & Patient Support

You are a key part of delivering exceptional feline medicine.

• Assist veterinarians and technicians during exams and procedures
• Safely and humanely restrain feline patients
• Obtain and record patient vital signs
• Prepare exam rooms and treatment areas
• Collect and properly label lab samples (blood, urine, feces)
• Administer medications and treatments under supervision
• Clean and disinfect exam rooms, kennels, and surgical spaces
• Educate pet parents on post-treatment care and medications
• Maintain accurate and thorough medical records

What We are Looking For

• Previous veterinary receptionist and/or assistant experience preferred (we are willing to train the right candidate)
• Knowledge of basic veterinary/medical terminology
• Strong computer proficiency
• Excellent communication and interpersonal skills
• Exceptional customer service mindset
• Ability to multitask and stay organized in a fast-paced environment
• Strong attention to detail
• Compassion and patience when supporting stressed pet owners
• A friendly, positive, team-oriented attitude

Schedule

• Part-time or full-time opportunity
• Saturday availability required
• Hospital Hours:
• Monday–Thursday: 8:00 AM – 5:00 PM
• Friday: 8:00 AM – 4:00 PM
• Saturday: 8:00 AM – 1:00 PM

Enjoy the potential for a 4-day workweek for full-time team members.

Benefits for Full-Time Team Members

• Medical, Dental & Vision Insurance
• Supplemental Insurance Options
• 401(k) with Employer Match
• Health Savings Account (HSA)
• Paid Time Off
• Employee Discounts
• Supportive team culture focused on growth and development