Full-Time Veterinary CSR & Assistant

Join Our Veterinary Team – Where Compassion Meets Collaboration

Are you passionate about animal care and looking to grow in a supportive and dynamic environment? Our hospitals are seeking dedicated, compassionate individuals to join our team! Whether you're a seasoned professional or just beginning your career in veterinary medicine, we offer opportunities for growth, learning, and engagement.

Who We Are

At our hospital, we believe in the power of teamwork and the importance of education. We work together to provide high-quality, personalized care to every patient—and we support each other just as much as we support our clients. Our goal is to create a positive environment where every team member feels valued, heard, and empowered to thrive.

What We Value

• Patient Care : committed to providing the highest level of patient care delivered with compassion.
• Excellence : to strive for excellence in everything we do.
• Teamwork : we treat each other respectfully and communicate to effectively work together for the good of the patient, our coworkers, and the hospital.
• Education : committed to increasing and sharing our knowledge, so we will be better tomorrow than we are today.
• Service : committed to helpful, knowledgeable, and compassionate interaction with all we serve.
• Openness and Honesty : to be open and honest in our dealing with others.
• Dignity and Respect : to treat one another and others with dignity and respect.
• Integrity and Ethics : to do what we say we're going to do; to make the right choices for the right reasons and to practice ethically.
• Fiscal Responsibility : to make prudent, cost-effective decisions; to be accommodating and to embrace new business opportunities.
• Accountability : to be accountable for our actions and to learn from our mistakes.

We are excited to add a full-time Veterinary Assistant & CSR to our hard-working team. The schedule will consist of 4-5 scheduled days a week, averaging 34-40 hours weekly, with no Sunday or major holiday hours required. Please review the attached job description for a list of expected responsibilities and tasks. Our ideal candidate would have veterinary experience and some familiarity with ezyvet software, but it is not required. A commitment to our hospital values are a must.

Our hospital offers competitive benefits including:

• Health and dental benefits paid 50% by hospital after 30 days
• 2 weeks paid time off after 30 days
• Simple IRA with up to 3% match after 30 days
• Discounted veterinary care after 90 days

Compensation is based on experience and will start at $15/hour.

Why You’ll Love Working With Us

• Supportive and inclusive team culture
• Multi-modal approach to training
• Continuing education opportunities and mentorship
• Flexible scheduling options
• A chance to make a real difference in the lives of animals and their families

Ready to Join Us?

If you’re enthusiastic, team-oriented, and ready to grow with a hospital that will value your contribution, we’d love to hear from you! Please send your resume and a brief introduction to [email protected].

Let’s grow together—apply today!

Veterinary Assistants/CSRs are responsible for:

• Proper telephone skills, speaking professionally, entering conversations into the record, and taking messages appropriately.
• Greeting clients when they walk in the door.
• Put clients into an exam room.
• Updating/verifying the client and patient information in computer
• Client education
• Explaining hospital policies
• Medication instructions
• Performing client communications in a timely manner and entering notes into the computer.
• Invoicing
• Knowledge of our payment policy and recommended sources for financial assistance
• Checking clients in or out
• Knowledge of coupons & rebates available
• Scheduling appointments - forward booking rechecks or routine appointments.
• Going over forms and paperwork before and after surgery
• Knowledge of our online pharmacy and client communication app with the ability to navigate and inform owners of the uses.
• End of Life Care
• Executing safe but effective animal restraint.
• Performs patient’s treatments, using routes SQ, PO, IM and IV
• Walking hospitalized patients in the morning and throughout the day.
• Keeping patients clean, dry, and comfortable.
• Performs venipuncture to obtain samples for testing.
• Has knowledge of patient IV catheters and understands the error codes on the infusion pumps.
• Assists in duties associated with anesthesia (restraining for IV catheter placement, induction, and intubation)
• Taking accurate history and temperature, if needed, and entering it into the computer.
• Performing patient services: Nail trims, Anal gland expression, Laser treatments, Ear cleaning
• Understanding the types of medications kept in the hospital and where they are located.
• Have understanding of commonly used abbreviations like BID, OU, and q24h.
• Filling prescriptions when labels are printed.
• Assisting in setting up and cleaning up surgery.
• Knowledge of surgery packs and proper identification of instruments for each pack.
• Knowledge of ultrasonic cleaner, instrument milk, and the autoclave.
• Ability to assist in troubleshooting and maintenance of procedure equipment.
• Understanding of sterile technique can maintain sterility when assisting in surgery.
• Knowledge of proper and safe radiographic technique and positioning always utilizing PPE.
• Setting up laboratory work including: Parasite screens, Urinalysis, Utilizing in-house lab machines, Skin and ear cytology, Skin scrapings, Ear mite slides.
• Complete knowledge of individual reference labs
• Knowledge and utilization of the reorder system for inventory and supplies.
• Helps unpacking orders
• Stocking exam rooms, surgery, and treatment areas as needed.
• Ability to troubleshoot and maintain hospital equipment, including running laboratory controls.
• Knowledge of computer programs and uses.
• Keeping all areas of the hospital clean and tidy throughout the day.
• Keeping cages and kennels clean.
• Washing dirty dishes/utensils utilized in the hospital.
• Performing laundry.
• Responsible for helping clean the hospital at the end of the day.
• Knowledge of isolation protocols
• Help veterinarians or other staff members accomplish other tasks to make the hospital run smoothly.

Pay: $15.00 - $16.50 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person