Field Service Technician

Join Carleton Equipment – A Legacy of Excellence in Heavy Equipment

Carleton Equipment, Michigan’s premier heavy equipment dealership with 87 years of industry leadership , is seeking a High-Level Field Technician to join our growing team.

This full-time position offers a hands-on, fast-paced work environment where you’ll be responsible for diagnosing, repairing, and maintaining a wide range of heavy construction equipment on the road. Whether you're an experienced technician or an automotive mechanic ready to transition into heavy equipment, we offer paid training to support your success.

Technicians are the backbone of our organization; therefore, we provide them with the tools, training, and support needed to thrive.

What We Offer:

Competitive base pay: $30 to $38 per hour (based on location, skillset, experience, and education; does not include benefits or bonus potential)

• Paid time off and paid holidays
• Outstanding benefits package, including:100% employer-paid Medical Insurance, Dental and Vision coverage available
• 401(k) Retirement Plan with employer match
• Company-provided uniforms
• Ongoing paid training and professional development
• Opportunities for growth and advancement within a stable, well-respected company

Primary Responsibilities and Duties on the road:

• Perform complete inspections of equipment and machinery
• Remove, install, and replace parts and components
• Implement optional accessories and aftermarket kits
• Conduct routine and scheduled maintenance
• Diagnose, troubleshoot, and repair equipment malfunctions
• Execute general and advanced repairs professionally and efficiently
• Conduct welding and fabrication tasks as needed
• Test equipment functionality post-repair or installation
• Safely operate and maneuver a variety of heavy and light equipment
• Install attachments, kits, and modifications per customer needs
• Utilize computer programs for diagnostics, service records, and reporting
• Document all maintenance and repair activities with accuracy
• Accurately complete and submit required service documentation and paperwork
• Deliver exceptional customer service and foster strong customer relationships
• Maintain consistent, regular, and reliable attendance; arrive prepared and on time
• Perform other duties as assigned

Technician Qualifications and Skills

At our company, we actively encourage Technicians to participate in our in-house training program, designed to enhance their skills in diagnostics and troubleshooting while supporting long-term career growth in the heavy equipment industry.

Preferred Experience and Requirements for high level technicians:

• Minimum of 2 years of prior experience in heavy equipment or Field Service repair preferred

• Strong mechanical aptitude with a comprehensive understanding of:

  • Engines
  • Powertrain systems
  • Hydraulic systems
  • Electrical systems
• Proven experience in diagnostics, troubleshooting, and preventive maintenance
• Welding and fabrication proficiency
• Ability to work both independently and collaboratively in a team environment
• Commitment to high-quality workmanship and workplace safety
• Must possess a complete set of professional tools
• Familiarity with computer applications, including Microsoft Outlook

Language and Communication Skills:

• Intermediate language proficiency required
• ​​​​​​​Able to read and interpret safety rules, operating and maintenance instructions, schematics, and procedural manuals
• Capable of writing routine service reports and correspondence
• Comfortable speaking effectively with customers and coworkers in group settings

Mathematical Skills:

• Basic math skills, including the ability to:
  • ​​​​​​​Add and subtract two-digit numbers
  • ​​​​​​​Multiply and divide using tens and hundreds
  • Work with standard units of American currency, weight, volume, and distance

Reasoning and Problem-Solving Abilities:

• Intermediate reasoning skills
• ​​​​​​​Ability to follow written, verbal, and diagram-based instructions
• Skilled in applying practical judgment to solve problems in standardized, real-world service scenarios

Physical Demands/Work Environment:

• Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
• Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
• Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

Be part of a team where your expertise is valued and your career is supported. Apply today and take the next step with Carleton Equipment — where tradition meets innovation in heavy equipment service.

About Carleton Equipment:

Carleton Equipment is Michigan’s Largest Premier Bobcat Dealership , proudly operating 7 locations across the state. Since 1938 , we've been the trusted partner for professionals in the construction, heavy equipment, and forestry industries.
For over 87 years , our success has been built on one simple mission: Recruit the Best People, Sell the Best Equipment, and Provide the Best Product Support Available.

As Michigan’s oldest construction equipment dealer , we’re a locally-owned and operated company that values relationships—both with our customers and our employees. From our headquarters in Kalamazoo to our teams across the state, we deliver unmatched sales, service, parts, and rental support that keeps Michigan moving forward.

But Carleton is more than a dealership—it’s a place where careers grow. When you join us, you're not just taking a job—you're becoming part of a team that believes in excellence, values your skills, and supports your future . Whether you’re in the field, the shop, or the office, you’ll be empowered with the tools, training, and culture to thrive.

Why Work at Carleton Equipment?

• Stable, Long-Standing Company : Over 8 decades of success and growth

• Opportunities to Grow : Clear pathways for advancement and skill development

• Supportive Culture : A team-focused environment where your voice matters

• Top-Tier Equipment : Work with the industry’s most trusted brands—Bobcat, Develon, Fecon, Kubota

• Comprehensive Benefits : Competitive pay, health insurance, paid time off, and more

• Local Impact : Serve the communities you live in while building a lasting career

If you’re motivated , mechanically inclined , or just ready to work for a company that truly values its people, then it’s time to check out Carleton.

Let’s start the conversation.

What We Look For

At Carleton Equipment, we’re looking for team members who not only bring strong skills to the table but also align with our culture and core values . We believe that every task—big or small—contributes to building customers for life , and we want people who take pride in that mission.

We value individuals with a positive attitude , a strong sense of mutual respect , and a high level of energy that reflects a true passion for excellence . Ideal candidates are driven, reliable, and eager to grow—both professionally and personally.

We also look for those with a high aptitude for their role , and a mindset focused on continuous improvement—those who actively seek out training, embrace learning, and strive to be the best in their field.

If you're looking to join a company where your work matters, your growth is supported, and your contributions are valued, Carleton Equipment is the place for you.

Job Type: Full Time
• Monday-Friday
• 7:00 A.M. - 5:00 P.M.
• Plus overtime when needed

Work Location: In person