Quality Specialist, Advanced Problem Solving

Req ID 85801 | Gbl Elec HQ - Farmington Hills, United States ZF Active Safety and Electronics US LLC

About the Position

The Quality Specialist, Advanced Problem Solving, leads critical product performance investigations by managing PPAC/SIMAC escalations and addressing issues with potential safety or regulatory impact. The role drives data driven problem solving using 8D, Six Sigma, and RedX while reducing variation, improving capability, and eliminating waste across processes. Through close collaboration with Engineering, Operations, and Quality teams, the specialist coordinates containment, recovery, and permanent corrective actions supported by statistical analysis and effective process controls. They also execute continuous improvement projects, train teams in structured methodologies, and ensure lasting solutions that enhance product reliability and customer satisfaction.

What you can look forward to as the Quality Specialist- Advanced Problem Solving:

• Managing critical product performance concerns through established governance processes (PPAC/SIMAC) and oversee resolution of issues with potential safety, regulatory, or legal impact.
• Leading structured problem solving projects using methodologies such as 8D, Six Sigma (DMAIC), and Shainin RedX, ensuring adherence to formal PPAC/SIMAC processes and protecting confidentiality.
• Driving variation reduction and process capability improvement by identifying root causes of defects, eliminating waste, and conducting statistical analyses using tools like Minitab/JMP.
• Supporting Measurement System Analysis (MSA), implementing effective process controls (SPC, control plans, reaction plans), and collaborating with Operations and Engineering to execute corrective and preventive actions.
• Coordinating cross functional containment, recovery, and permanent corrective actions while facilitating root cause investigations between Engineering, Quality, and Operations.
• Executing end to end continuous improvement projects with measurable impact on quality, cost, and delivery, ensuring sustainability through documentation, training, and governance.
• Training and coaching teams in Six Sigma, RedX, and structured problem solving methodologies while supporting leadership in prioritizing CI projects aligned with business objectives.
• Monitoring, validating, and optimizing systemic improvements—enhancing detection measures, workflow efficiency, product reliability, and overall performance.

Your profile as Quality Specialist, Advanced Problem Solving:

• 5+ years of relevant experience and a Bachelor’s degree in Engineering
• Strong skills of Six Sigma tools (DMAIC, MSA, SPC, Capability, DoE), Shainin RedX, and various statistical problem solving techniques
• Strong understanding of product safety, functional safety, regulatory compliance, and industry standards.
• Analytical mindset with advanced statistical reasoning and data driven decision making.
• Proficiency in statistical software (Minitab/JMP/Excel)
• Effective communicator with strong facilitation, coaching, and cross functional leadership skills.
• Ability to manage conflict, build consensus, and drive alignment across functions.
• Ability to structure complex problems, run experiments, verify cause and effect, and sustain improvements.
• Knowledge of Lean principles (VSM, 5S, Kaizen, SMED) and quality systems (ISO 9001, IATF 16949 if applicable).

What We Offer:

• A supportive collaborative team environment
• Annual Incentive Plan
• Paid Vacation
• Personal Time
• 401k Plan
• Health Care Benefits
• Paid Holidays
• A strong diversity culture
• Supportive Employee Groups and community outreach activities

Be part of our ZF team as Quality Specialist, Advanced Problem Solving and apply now!

Contact

Gabriela Palacio

DIVERSITY COMMITMENT:
Diversity, Equity and Inclusion are more than just words for us. They are at the core of the ZF Way that propels our team members towards their utmost success. We strive to build and nurture a culture where inclusiveness is a natural reflex. We actively seek ways to remove barriers so that every member of ZF can rise to their full potential. We aim to embed this in our legacy through how we operate and build our products as we shape next generation mobility, safety, sustainability and social justice.

With four generations across 118 nationalities in 41 countries, ZF combines a unique variety of backgrounds, perspectives, and ideas. Together, we solve problems, drive innovation and shape next generation mobility.

Our company is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with us and are in need of accommodation or special assistance to navigate our website or to complete your application, please contact us. Requests for reasonable accommodation will be considered on a case-by-case basis. ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran