Call Center Representative
- 7am -3:30 pm
- Customer Service/Call Center experience requried
- Hourly rate $28/hour
- Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers.
- Maintains required departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner.
- Call and process electronic or telephone orders/requests.
- Phones/Customer Service
- Check Market Center general email box
- Prepare ship route for processing (printing, posting)
- Service call back
- Service Dispatch
- Place work order for service calls
- 3-5 years of work experience preferred.
- High School Diploma required. Associates Degree preferred.
- MS Office Experience with proficiency in Excel required.
- Strong communication skills.
- Excellent customer service and administrative skills required.
- Ability to develop and maintain a positive working relationship with others.
- Detail oriented, ability to multi-task, with strong organizational skills are required
Job Responsibilities
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