Director, transformation

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Director, Transformation

Are you passionate about driving transformation and operational excellence?

Do you excel at leading complex change initiatives that deliver measurable business outcomes?

About the Role

As Director, Transformation, you will lead high-impact transformation initiatives that enable sustainable growth, operational efficiency, and measurable outcomes. You will serve as a change leader, working closely with executives and business leaders to define priorities, align resources, and deliver results. This role requires strong program leadership, stakeholder management, and the ability to drive organizational readiness and adoption in a fast-paced environment.

Responsibilities

• Leading the design, execution, and management of enterprise transformation initiatives.

• Driving strategic planning and prioritization of transformation activities in partnership with leadership.

• Overseeing business case development, financial modeling, and ROI analysis to support transformation programs.

• Aligning cross-functional teams to transformation goals, ensuring collaboration and accountability.

• Building governance models and operating frameworks to support transformation efforts.

• Identifying and building process improvements, best practices, and tools to increase efficiency and effectiveness.

• Monitoring and reporting program progress, risks, and outcomes to senior leadership.

• Leading stakeholder expectations, reporting, and engagement through strong discovery and analysis.

• Partnering with business leaders to ensure organizational readiness, adoption, and long-term sustainability of change initiatives.

Requirements

• Bring 10+ years of experience in business transformation, strategy consulting, or program management.

• Demonstrate success in leading cross-functional change initiatives and delivering measurable business outcomes.

• Showcase experience in implementing and delivering technology-enabled solutions (AI, RPA, automation, or similar).

• Communicate effectively with senior executives, board members, and diverse stakeholder groups.

• Apply strong analytical and problem-solving skills, with expertise in financial modeling and business case development.

• Lead transformation programs with proven governance, prioritization, and stakeholder management.

• Navigate complex organizational structures and build alignment across diverse business functions.

• Deliver clear, compelling presentations and executive-level updates.

• Hold a Bachelor's degree in Business, Finance, or related field (MBA preferred).

• Travel as needed to support enterprise initiatives and executive engagement.

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

• Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.

• Retirement Savings: Robust programs to help you secure your financial future.

• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.

• Career Growth Opportunities: Paths for advancement within a global organization.

• Paid Training: Learn while you earn with award-winning learning platforms.

• Paid Time Off: Competitive PTO packages to help you recharge.

• Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Join Us:

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to:

• Bring your authentic self to work every day.

• Grow and thrive both personally and professionally.

• Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future - for the company and for yourself.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($142,313 - $180,000)

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy ( adaaa\ accommodation_pol.pdf) .