Cloud Portfolio Management Representative

Job Description

• Strong critical thinking and problem-solving skills, with the ability to apply company policies and procedures effectively while exercising sound business judgment.

• Ability to collaborate across teams on complex renewal and expansion opportunities that require strong attention to detail, strategic coordination, and adherence to established processes. Escalates non-standard or highly complex situations appropriately to management for guidance and resolution.

• Five or more years of experience in high-tech sales, customer success, renewals, or account management.

• Strong communication and relationship-building skills with the ability to engage effectively with executive-level decision makers.

• Self-motivated with the ability to work independently in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

• Bachelor's degree in Business, Computer Science, or related field preferred; equivalent experience considered.

Responsibilities

Develop Renewal & Expansion Strategy -

Partner with OCI and DP representatives to develop and execute UCC renewal and expansion strategies aligned with the overall customer account plan. Ensure internal alignment and customer engagement throughout the subscription lifecycle.

Analyze Customer Consumption & Forecasting -

Monitor and analyze customer consumption trends and forecasts against current UCC contractual commitments. Identify early indicators of forfeiture risk and opportunities for expansion agreements.

Conduct Monthly Customer Business Reviews

Lead recurring customer meetings to review consumption performance against contractual commitments. Maintain proactive communication to ensure customers clearly understand their usage, contract position, and available optimization opportunities.

Manage At-Risk Accounts -

Identify customers at risk of contract forfeiture and proactively develop action plans to mitigate risk. Engage customers early to improve retention, increase renewal rates, and enhance overall customer satisfaction.

Drive Expansion Opportunities *-*

Identify customers exceeding current consumption commitments and develop strategic expansion proposals aligned with customer business needs and Oracle growth objectives.

Lead Renewal & Expansion Contract Process -

Coordinate Oracle DAS approvals and manage quote/order document generation for renewal and expansion agreements. Structure contract terms that support both customer objectives and Oracle business goals.

Manage Deal Execution & Close -

Partner closely with OCI and DP representatives to manage the customer buying process from proposal through contract execution. Negotiate business terms and drive timely closure of renewal and expansion opportunities.

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $30.19 to $48.32 per hour; from: $62,800 to $100,500 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 50/50.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC3

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.