Business Process Analyst

Description

The ideal candidate will have experience mentoring others and a proven track record in the subject matter area of business analyst/quality assurance process and process improvement in an Agile environment using Azure DevOps as the tool. This position requires strong oral/written communication skills.

This position is onsite 2 days per week in Lansing, Michigan so please only apply if you are local to the area!

Top Skills:

IT Business Analyst experience

Training background (experience using training/teaching tools such as Figma, Visio, etc)

Quality Assurance knowledge/testing experience

Azure DevOps Knowledge (comfortable with creating epics/features for projects)

Experienced with as-is/to-be processes and content creation

Experience with creating product roadmap

Agile experience

Experience engaging in business process analysis, understanding the customer's business process requirements, and capable of translating those business requirements into business and technical documentation and specifications

Experience documenting requirements in the form of user stories and acceptance criteria

Experience developing and maintaining technical documentation

Ability to effectively communicate with technical and non-technical stakeholders

Bachelor Degree

Objective: 50% effort on requirements gathering project for upcoming IT project.

50% of effort to use existing templates to create content/reference material for business analyst and quality assurance roles and business subject matter experts to create cohesiveness between business, technical staff, and project management office. Ultimately this will also benefit Prod Support activities as well in terms of management of the Azure DevOps backlog, user stories, and management of Azure DevOps cards for work progress.

Responsible for gathering and documenting clear, unambiguous, and testable business requirements from the client, and understanding the business requirements thoroughly in order to communicate business need and system functionality to technical and non-technical stakeholders, project team members, and the user community. Responsible for working with the project team and stakeholders to examine existing and future-state business processes, data, and systems. This information is used to guide the gathering of business requirements as they relate to the desired system functionality.

Will provide training/shadowing/coaching to existing and upcoming BA/QA roles and SMEs and tailor existing content and processes to the business area needs (from standards, policies, procedures, on existing/provided templates). The BRPS will add context for using the tool of Azure DevOps in order to create project artifacts on a fast-paced agile development and maintenance delivery team.

Responsible for facilitating requirement gathering meetings to identify impacted business processes and document the project business requirements. Attendees include relevant project team members and stakeholders as identified in the Communication Plan. Responsible for adhering to the project schedule by developing and maintaining the project backlog during Agile projects and working with the product owner to set priority throughout the duration of project. Responsible for understanding project scope and actively monitoring requirements process to maintain adherence to the objectives set for the project. Responsible for understanding high-level information governance objectives and ensuring appropriate Stakeholder inclusion and/or awareness regarding data requirements. Responsible for appropriate resolution of critical IT issues as it pertains to the BPRS role.

Responsible for providing information and analysis for Build vs. Buy project decisions. Responsible for understanding project specific benefits and related impact of changes to project scope or business requirements. Ensures SEM deliverables for the project that are a responsibility of the BPRS are completed, reviewed, and approved in alignment with area processes. Works directly with project team including user interface/user experience (UI/UX) solution architects, database administrators, developers, QA testers, and others to ensure understanding of the requirements, functionality, size, and scalability of the IT solution.

This is a Contract position based out of Lansing, MI.

The pay range for this position is $50.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Lansing,MI.

This position is anticipated to close on Jan 20, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.