Medical Receptionist

American Family Care
Grand Rapids, MI

Job Description

Job Description

We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.

Medical Receptionist Duties and Responsibilities

  • Greet patients and other visitors when they arrive
  • Answer patient questions and provide assistance when necessary
  • Distribute forms and paperwork to patients and check them over to ensure that required fields are completed properly
  • Collect co-pays
  • Field phone calls and respond to emails
  • Manage inventory of necessary office supplies and coordinate reordering

Medical Receptionist Requirements and Qualifications

  • High school diploma or equivalent
  • Completion of a certificate program in the medical field preferred not required
  • 1+ years of experience working as an administrative assistant or in a relevant role
  • Familiar with medical terminology
  • Excellent organizational and time management skills
Posted 2025-11-02

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