Remote Auto Subrogation Supervisor

Remote Auto Subrogation Supervisor Location Bloomfield Hills, MI :

Remote Auto Subrogation Supervisor

Looking To Join a Winning Team and Work 100% Remotely?

Look no further, move your career in the right direction with Latitude Subrogation Services! At Latitude you will join a dynamic and fast paced environment that is growing.

Come join our people first culture and enjoy excellent employee benefits such as comprehensive health, dental, vision, short and long term disability insurance, life insurance, and paid time off, (PTO). We also offer 401k matching and this position is eligible for assistance with home internet expenses!

Who Are We?

Latitude Subrogation Services (LSS) provides comprehensive recovery solutions as a leader in subrogation outsourcing. We have been delivering our best-in-class recovery services since 1997! LSS has provided solutions for insurers, self-insured entities, third party administrators and specialty risk companies as a subrogation vendor and purchaser of subrogation assets.

Our Core Values: These values are the very foundation of our success, both internally and for our clients, and are deeply rooted in every member of the Latitude Family.

• Honesty and fairness
• Integrity in all aspects of our business
• Maintaining a respected reputation
• Teamwork
• Long-term relationships with client partners
• Win/Win for clients and employees

Position Summary: Responsible for the daily management and team performance of the Auto Team and will interact with all levels of the organization regarding team performance and productivity. This is a working supervisor role, completing tasks assigned by management, handling claims if needed, and working on projects with supervisors in other departments.

Technical/Functional Responsibilities:

• Subrogation Process - Navigates through our proprietary database and electronic documents to process and resolve claims with subrogation potential.
• Subrogation Knowledge - Ability through experience and education to appropriately handle property subrogation files of moderate to high complexity.
• Team Leadership - Manages a team of subrogation specialists and provides leadership through strategic planning, goal setting, and decision making. Supervisory functions include training, coaching, counseling, and motivating team members.
• Documentation - Prioritize and appropriately document all activities for recovery. Document files including all conversations with all parties related to the claim, in-coming and out-going correspondence, current file updates, subrogation analysis, file resolution recommendations, applicable state negligence laws and statutes.
• Technical Proficiency - Ability to work in multiple computer systems efficiently and understand basic computer programs such as Outlook, Word and Excel.

Behavioral Competencies:

• Strong Work Ethic - Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises.
• Working Remotely - Ability to work remotely with excellent time management, self-discipline, and organizational skills.
• Fast Pace - Ability to multi-task and thrive in a fast-paced work environment.
• Attention to Detail - Responsible for the accuracy and clarity of all documents.
• Customer Service and Communication Skills - Proven communication skills with a strong phone presence in extensive communication. Must be able to handle difficult conversations and exhibit conflict management skills.
• Team Focused and Goal Oriented - Ability to work within a team environment in a positive and cooperative manner.

Required Qualifications:

• 5 plus years of insurance claims supervision with auto subrogation experience.
• High School Diploma.
• Typing 45+ wpm accurately.
• Computer application knowledge.
• Basic accounting knowledge in order to make accurate computations.
• Thorough knowledge of subrogation principles and property claims.
• Employment is contingent upon the employee maintaining adequate bandwidth for their home Internet as determined by Latitude's IT department.

Preferred Qualifications:

• College education or the completion of some college coursework.
• CSRP - Certified Subrogation Recovery Professional designation.
• Claims system knowledge.
• Ability to speak Spanish.

Latitude Subrogation Services is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.