Engineer
Job Title: Engine Warranty Engineer
Job Description We are seeking a dedicated and detail-oriented Driveline Warranty Engineer to support quality projects and drive warranty spend and failure rate reductions. This role involves using DFSS and 8D processes to rapidly identify and verify root causes of issues, focusing on design, supplier quality, and manufacturing defects. Responsibilities- Support quality projects using DFSS and 8D processes to meet aggressive timelines for warranty spend and failure rate reduction.
- Rapidly work through DFSS phases: Define, Characterize, Optimize, and Verify, including root cause identification and verification.
- Evaluate subsystems with high warranty spend/failure rates, focusing on design-related issues or supplier quality or manufacturing defects.
- Analyze warranty data and trends, and part returns to identify root causes.
- Implement corrective actions and preventive measures to address root causes and prevent recurrence.
- Design, execute, or coordinate analytical and physical testing from component bench level to full powertrain/vehicle testing to identify root causes and replicate quality issues.
- Communicate project status and results to management, and interface regularly with quality and core engineers.
- Develop relationships with dealerships and fleets to quickly resolve quality issues related to warranty and repairs.
- Understand different types of repairs, set up work plans, follow up, and aggressively work to reduce timelines to fix issues.
- Lead and attend team meetings.
- Document lessons learned for knowledge preservation.
- Proactively follow through on responsible activities with required documentation to meet milestones and deliverables.
- Experience in warranty and failure mode analysis.
- Problem-solving skills with experience in addressing customer concerns.
- Automotive powertrain experience, with a preference for transmission and driveline knowledge.
- Project management skills.
- 2+ years for Intermediate level
- Experience with DFSS, 8D, or other Six Sigma processes for quality improvement projects.
- Proficiency in Microsoft Excel and PowerPoint for presentations and project tracking.
- Bachelor’s degree in Mechanical Engineering or a relevant field.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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