Equipment Sales Account Manager

Description

The Equipment Sales Account Manager will be responsible for the selling of inventory, brokered or consigned equipment from start to finish. This will include pricing, quoting and negotiations with customers. Following up on leads, supporting marketing efforts, providing technical specifications and media on specific pieces of equipment, and proactively selling equipment. This role requires a blend of customer service, sales, and basic equipment knowledge to assist in closing deals and ensuring customer satisfaction.

Requirements

The essential functions include, but are not limited to the following:

• The ability to work with floor technicians and basic understanding of various industrial and automation equipment

• Taking equipment photos, videos, specifications, etc. – any media required to confirm the sale and gain customer confidence and repeat business

• Help create marketing email campaigns for specific pieces of equipment to push sales and continuous brand awareness

• Support the Customer Service team with any onsite warehouse or equipment needs or questions they might have while supporting our customers

• Maintain up-to-date industry understanding on supply and demand of used industrial equipment

• Visit annual trade shows, equipment auctions, customer sites, all as needed, to assure sales are being generated

• Work cross-functionally with the Buyers to assure they’re aware of what equipment is selling and what is not so they can target backfilling our inventory with the right types of equipment

• Making cold calls to current, future, and past customers to try to understand their equipment needs and what we might have in inventory that suits their business

• Ability to work and positively contribute in a team environment

• Performing other duties as assigned.

EDUCATION AND EXPERIENCE

• 5+ years working with (tradesman) or selling industrial equipment

• Bachelor’s Degree or Technical College is preferred, not required

• 2+ years working on a computer, internet (e-commerce), CRM, and/or Inventory Systems

MINIMUM QUALIFICATIONS (SKILLS AND ABILITIES)

• Sales and solutions minded at all times

• Unwavering customer service and ability to assure customer satisfaction with all verbal and written communication

• Proactively communicates with team members and cross-functional teams. Establishes and encourages open, honest, communication and cooperation to build trust within the team.

• Completes tasks assigned and takes initiative to perform tasks outside of their normal routine, showcasing reliability, dependability, and self-motivation.

• Provides a positive influence on their team.

• Prioritizes the importance of high quality as this allows our company to remain competitive.

• Demonstrates best practices and balances quality vs. quantity. Exceeds productivity expectations.

• Values and performs job responsibilities in a manner that supports maintaining a safe work environment. Follows injury and illness reporting requirements. Encourage others to follow safety procedures put in place.

• Respectfully and honestly conducts the business desires and requirements of customers and clients.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• The employee frequently is required to stand; walk; and sit

• Must be willing to travel domestically (mostly east of the Mississippi) on an as needed basis to conduct sales calls, network, and to close equipment sales deals

• Must be able to access and travers the warehouse facility

• Must be able to sit for prolong periods at the computer

TRAVEL REQUIREMENTS

• Very minimal, less than 25%

• This is hybrid position, however reporting to the equipment warehouse in Detroit 3+ days a week is required