Multi-Line Representative - State Farm Agent Team Member
Job Description
Job Description
Benefits:
- Hiring Bonus
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
Our Battle Creek office has been in operation since January 1, 2017, celebrating eight years of growth, while our Marshall office opened on July 1, 2024. Our team consists of 7 dedicated members in Battle Creek and 5 in Marshall, along with the agent. I am a proud graduate of Mattawan High School (2006), Ferris State University, and Grand Valley State University, where I earned a business degree in 2010. Our office culture is the cornerstone of our success, with a dynamic and enjoyable work environment where we prioritize hiring individuals who bring positive energy and contribute to our team's collective greatness. We offer a competitive matching 401k, flexible hours and a hiring bonus as perks for our employees. You May Be a Great Fit as a Multiline Representative at Chad Heeter - State Farm Agent if:
- Youre the person people call first when life goes sideways - calm, steady, and ready to help.
- You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
- Youre a natural relationship-builder who earns trust quickly and keeps it.
- You listen first, then guide , making customers feel understood while confidently recommending solutions.
- Youre motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers.
Responsibilities:
- Communicate with customers to understand their needs and provide available product information.
- Assist in developing relationships with new and existing customers across multiple product lines.
- Support daily office operations, including documentation, scheduling, and follow-up activities.
- Participate in marketing efforts to promote awareness within the community.
- Maintain accurate records and ensure a consistent customer experience.
- Collaborate with team members to achieve office objectives.
- Effective written and verbal communication skills.
- Strong organizational abilities with attention to detail.
- Comfortable working in a fast-paced environment.
- Prior experience in customer service, business support, or insurance preferred.
- Must possess or be able to obtain necessary state insurance licenses.
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