Member Advisor - Grass Lake, MI - Full-time

Job Description

Job Description

Member Advisor - Full-time

Location : Grass Lake Branch (670 E. Michigan Ave. Grass Lake, MI 49240)

Pay : Starting at $16.85/hour (or more depending on experience)

Are you passionate about problem solving, sales, and providing exceptional customer service? Join TRUE Community Credit Union - one of Michigan's fastest-growing credit unions - as a Member Advisor and be part of a dynamic team that puts members first!

What's in it for you?

• • Competitive Pay : Starting at $16.85/hour (or more with experience)
  • Benefits That Empower You
    • Time That's Yours : Recharge with generous paid time off - including birthday, volunteer, and inclusion days, along with 12 paid holidays each year.
    • Build Your Future : A pension plan plus a 100% 401(k) match up to 5% so your savings grow stronger, faster.
    • Wellness & Growth : Tuition reimbursement for your education and gym perks for your health.
    • Confidence at Work : Access interest-free clothing loans to help you feel and look your best.

Schedule:

• Flexible Hours : 36-40 hours/week
  • Monday - Friday shifts (starting as early as 8:00 am or ending around 6:00 pm)
  • Work up to 3 Saturdays a month (8:30 am - 2:30 pm)

Orientation & Training:

• Orientation : 7 days of paid orientation at our main branch (1100 Clinton Road, Jackson, MI)
• Training : 5 weeks of hands-on learning with an experienced Member Advisor to set you up for success

Who we're looking for:

• Problem solvers who thrive in a team environment
• Sales and customer service pros
• Detail-oriented individuals who uphold confidentiality
• Positive, professional communicators who can stay calm under pressure

Your Role:

• Process everyday banking transactions like deposits and withdrawals
• Assist members with loan applications
• Spot and prevent potential fraudulent activity
• Share products and services that make life better for our members
• Use multiple programs while staying compliant with regulations

Ready to apply?

• Click the Apply Now button and complete the application-it only takes a few minutes!
• Be sure to answer the questions so we can get in touch with you.

Join TRUE Community Credit Union-where we are TRUE to our members, our communities, and our teammates.

Equal Opportunity Employer : We celebrate diversity and are committed to creating an inclusive environment for all employees.