Field Service Technician
Field Service Technician
We are currently seeking a skilled Field Service Technician, ideally proficient in both electrical/electronic and mechanical aspects. We offer some on-the-job training as well.
The ideal candidate should possess the following qualifications:- Electrical and Mechanical troubleshooting aptitude.
- Proficiency in interpreting electric/electronic ladder diagrams.
- Competence in reading mechanical ANSI/ISO prints.
- Willingness to travel, embracing new locations and challenges.
- Experience with PLC programming.
- Exceptional customer service, communication, and self-management skills.
At our company, we emphasize the value of training and growth.
Role and Responsibilities:
- Engage with customer inquiries over the phone and provide responsive assistance.
- Take charge of installations and tests, and furnish operational guidance to customer technicians/operators.
- Utilize diagnostic tools to meticulously identify technical malfunctions and challenges.
- Rectify faulty or broken mechanical components and manage the ordering process for necessary replacements.
- Act as an advocate for the company's technical services, underscoring their benefits to clients.
Requirements for the Field Service Technician Role:
- Independent work capability at customer sites, demonstrating adaptability and self-reliance.
- Ability to travel regionally and out of state. Occasional travel may be required to service customers in Canada.
- Effective time management for travel and on-site technical service duration.
- Flexibility to accommodate varying work schedules and shifts.
- Proficiency in diagnosing and resolving issues based on customer-provided technical descriptions.
- Proficiency in PLC/HMI programming is preferred. Knowing basics and wanting to learn more? Great!
Questions? Contact [email protected]
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