Security Officer-Security* Shift Varies 36hrs/wk
- High school diploma or equivalent
- Security experience or related experience preferred
- Valid Michigan driver’s license and a driving record with less than 6 points or valid out of state driver’s license with the expectation of obtaining a valid Michigan driver’s license within 6 months from date of hire into this position.
- Excellent communication skills and analytic ability
- Basic proficiency in Microsoft Word, Excel and basic keyboarding
- Must be able to function under stressful circumstances and to quickly analyze and take appropriate action in emergency circumstances, also the ability to make independent decision-making
- Must be accountable when supervisor is not on-site and must be able to take proper action and contact supervisors when necessary
- Ensure public safety, protect our assets and function as the primary liaison with state and local police, fire and security agencies; act calmly in emergency situations and use emergency equipment
- Working with medical staff, de-escalate potentially violent and non-violent situations; help maneuver persons who may be combative, intoxicated or unconscious; restrain individuals as needed
- Stationary, mobile and foot patrol responsibilities
- Patrol the UM Health-West hospital and off-site health system buildings and monitor fire, infant protection, security, and access control alarm systems
- Detect safety hazards and criminal elements
- Use your customer service skills and inclusive mindset to respectfully communicate and work with all community members
- Maintain confidentiality in all matters
- Prepare incident and security reports
- Ascend and descend multiple flights of stairs as part of the routine patrol
- Provide services such as: escorts, wayfinding, unlocks, motorists assist, well-being checks, and property control.
- Assist with morgue logistics
- Performs other duties as assigned. These may include but are not limited to: Maintaining a current knowledge base of department processes, protocols and procedures, pursuing self-directed learning and continuing education opportunities, and participating on committees, task forces, and work groups as determined by management.
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