Registrar Office Coordinator

SUMMARY:

The Office Coordinator provides administrative and confidential clerical support for the Office of the Registrar. This position delivers professional and excellent customer service at the front desk and processes all student academic records in accordance with university policies. The core of Cornerstone University is defined and driven by its Christ-centered mission and Biblical confession.

CLASSIFICATION: Part-time, hourly

REPORTS TO: Associate Registrar

DEPT: Registrar’s Office

LOCATION: Grand Rapids, MI

DUTIES AND RESPONSIBILITIES:

• Represent Cornerstone University in a Christ-like, professional manner to many different internal and external constituencies, consistently exhibits enthusiasm toward the institution
• Provide exceptional and accurate customer service to students; answer in-coming phone calls and messages, assist with student drop-ins, and manage the Registrar email inbox
• Assist with registration activities
• Manage course withdraw and add/drop process
• Process transcript requests
• Assist with edits and revisions to the academic catalog
• Administer various communication and mailings to students
• Assist with commencement ceremony planning and administration
• Maintain past and present student files
• Process sports eligibility for the Athletics Department
• Support overall office management and assist with special projects as assigned which may include planning, coordinating work, analyzing data and processing reports
• All Cornerstone University employees will regularly interact with students in a variety of projects, activities, and settings. As such all employees are expected to serve as Christian leaders and mentors by effectively living a gospel-centered lifestyle, ministering and discipling through a biblical worldview.
• Other duties may be assigned.

REQUIRED KNOWLEDGE, SKILLS and ABILITIES:

• Associate degree preferred
• Excellent computer and database skills with a high-level ability to learn new technology/software
• Related experience in data entry, data analysis and reporting preferred
• Strong organizational skills and attention to detail
• Ability to deal with high volumes of work during peak periods
• Protect the privacy of student records through adherence to FERPA regulations
• Proven ability to develop cooperative working relationships with a wide array of faculty, students, alumni, and professional representing a diverse range of academic disciplines and backgrounds

ESSENTIAL QUALIFICATIONS:

• A personal relationship with Jesus Christ and an active Christian commitment.
• A theology that supports the values and mission of Cornerstone University core commitments evidenced by an ability to affirm and sign the university’s doctrinal statement, “The Cornerstone Confession.”
• Four other foundational pillars, along with the university’s mission and confession, form Cornerstone’s Core Commitments.
  • The Cornerstone Christian World View
  • The Cornerstone Academic Vision
  • The Cornerstone Beautiful Christian Community
  • The Marriage and Human Sexuality Position Statement

These core commitments convey who we are, what we believe and how we live and work together in community. Employees are expected to faithfully attend an evangelical and biblical church whose core beliefs and practices are consistent with Cornerstone’s confession and core commitments.