BDC Representative
The BDC Representative at Serra CDJR Lake Orion plays a vital role in providing exceptional customer service by handling inbound and outbound calls, emails, and inquiries related to sales and service. Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner
- Manage and prioritize customer leads to ensure timely follow-up
- Schedule appointments for customers interested in test drives or service appointments
- Excellent communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and strong organizational skills
- $16.00 per hour paid bi-weekly with monthly commission and bonus opportunities.
- Opportunity for growth and career development
- Health, dental, and vision insurance
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