Assistant Director, Impact, Research, & Evaluation

ASSISTANT DIRECTOR, IMPACT, RESEARCH, & EVALUATION

Position Description: The Assistant Director of Impact, Research & Evaluation (IRE) plays a central role in helping Commonpoint use data, learning, and reflection to become a stronger, more responsive organization. This position sits at the intersection of strategy, systems, and people. This role is responsible for stewarding and strengthening a maturing evaluation and data system that supports everything from program improvement to agency-wide surveys and leadership reporting.

The Assistant Director leads a small team of associates and fellows, sets clear plans for data projects, and ensures that insights are not only produced, but meaningfully used. While this is a data-focused role, it is about much more than analysis alone. It centers on designing strong systems, guiding a team, supporting staff across the agency, and helping Commonpoint grow into a more data-centered, learning-driven organization. This role is ideal for someone who enjoys building and strengthening systems while working closely with people and wants their work to contribute to meaningful organizational growth.

Evaluation Systems & Data Infrastructure:

• Oversee and continuously improve Commonpoints core evaluation systems, including surveys, dashboards, reporting workflows, and performance evaluation tools.
• Help design and maintain how data flows from Jotform into spreadsheets and dashboards so systems are clear, usable, and sustainable.
• Ensure high standards for data accuracy, organization, and documentation across all IRE systems.
• Set the overall plan for survey, dashboard, and reporting cycles and lead the team in executing it.

Surveys, Dashboards, & Reporting:

• Lead agency-wide and departmental surveys from planning through close-out, including Likert-scale and open-ended question design, translations, and response monitoring.
• Ensure departments complete dashboards and submit required data, providing support, reminders, and escalation when needed.
• Work with the team to audit monthly metrics and track completion so leadership has reliable, timely information.
• Support evolving systems tied to agency priorities, including performance evaluation and needs assessment tools.
• Support agency-wide data initiatives, including annual benchmarking and comparative analysis to inform organizational planning and decision making.

Insight, Analysis, & Learning:

• Synthesize quantitative and qualitative data into clear, actionable insights.
• Review open-ended responses, interview data, and focus group findings to identify themes and opportunities for improvement.
• Partner with the team to build pivots, summaries, and analyses that support program and organizational learning.
• Prepare reports, slides, dashboards, and visual summaries that staff and leadership can understand and use.

Team Leadership & Project Management:

• Supervise fellows and part-time staff through regular check-ins, goal setting, and feedback.
• Develop clear project plans and workflows, then guide the team in carrying them out.
• Assign work based on strengths and priorities while maintaining accountability and follow-through.
• Build a collaborative, supportive team culture connected to the mission and impact of the work.

Culture Building & Staff Support:

• Partner with departments to help staff use data with confidence and purpose.
• Host office hours, lead trainings, and provide hands-on support around dashboards, surveys, and data use.
• Support teams in moving from compliance-focused data practices to learning-focused, improvement-oriented use.

Leadership Partnerships & Strategy:

• Work closely with leadership to support agency-wide initiatives, including mid-year and end-of- year surveys and other organizational learning efforts.
• In partnership with leadership, co-develop the departments strategic direction, including annual priorities, major initiatives, and systems planning aligned with organizational goals and the IRE vision.
• Surface trends, risks, and opportunities from data to inform planning and decision making.
• Contribute recommendations that help strengthen programs, systems, and overall impact.

QUALIFICATIONS:

• Energized by nonprofit work and motivated by using data to strengthen programs, support staff, and better serve communities.
• Master's degree in a related field such as public policy, education, social sciences, data, or nonprofit management.
• 3 to 5 years of experience in non-profit, evaluation, research, data systems, or related work, ideally in nonprofit or education settings.
• Experience with surveys, spreadsheets, and dashboards (Google Sheets, Jotform, Looker Studio, or similar tools).
• Experience supervising or leading others.
• Strong ability to organize information, manage multiple projects, and translate data into insight.

JOB DETAILS:

• Schedule: Full-Time | Salary: $68,000-$72,500 | Modality: Hybrid, NYC-Based.
• Start Date: Mid-February.

To apply, please submit your application at: tinyurl.com/IRE-AD-Application

Commonpoint reserves the right to revise or change job duties and responsibilities as the need arises.
Commonpoint is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission- driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Our total rewards package reflects our dedication to employee well-being, growth, and recognition.

Current benefits include:

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family-supportive policies.
• Professional development and education support to foster career growth.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long-service severance upon retirement.

About Commonpoint:

Commonpoint is a community centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond. We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to connect and grow.At every stage and every age, regardless of disability or ability, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.