Service writer
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Vision insurance
Customer Satisfaction: Deliver 90% or higher Scores i.e NPS, Google
Support shop productivity by managing workflow and scheduling effectively. Responsibilities:
- Act as Main Sales person and contact for customers.
- Write and sell Maintenance, Repairs & Tires work confidently.
- Clearly explain recommendations and costs.
- Coordinate with technicians to complete work on time.
- Manage the repair order process from write-up to invoicing and payment.
- Consistently meet or exceed sales targets and KPIs for service categories.
- Maintain high standards of organization, cleanliness, and professionalism at the front desk.
- Prior experience in automotive service writing or customer service preferred.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Basic automotive knowledge and a passion for the industry.
- High integrity, attention to detail, and a sales-oriented mindset.
- Comfortable using point-of-sale software and digital inspection tools.
- Valid drivers license required.
- Competitive base pay + commission
- Group health insurance (BCBS)
- 401(k) Company Program
- Paid Time Off
- Paid holidays
- High-Volume Store Opportunity
- Clean and modern environment
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