Shipping/Receiving Supervisor

Pridgeon & Clay Inc
Grand Rapids, MI

Job Description

Job Description

First Shift

Are you looking for a challenging yet rewarding job that allows you to utilize your skills to their fullest potential? Do you want to join a team of hardworking, enthusiastic and creative people and enjoy working with a company that recognizes and embraces diversity? Do you take pride working with a company that is committed to being a great corporate citizen and playing a role in producing the highest quality products and services?

If you answered yes to any of these questions, then Pridgeon and Clay is the place for you...

Founded in 1948 by John Pridgeon and Donald Clay, we are one of the largest independent, value-added manufacturers and suppliers of automotive stamped and fine-blanked components in the United States.

Objective : Supervisors are responsible for shipping and receiving resources in an exemplary manner according to the company's quality policies.

Qualified candidates will possess the following Minimum Requirements:

  • A Diploma or GED (Associate's Degree preferred)
  • Experience leading teams in an industrial environment
  • Experience with hiring process, performance appraisals, and disciplinary processes
  • Proficiency with Microsoft Office (including Outlook, Word and Excel)
  • Strong interpersonal, teamwork, organizational and collaboration skills
  • The ability to perform projects with a high degree of detail
  • Exceptional professional attributes that include self-motivation, dependability, and confidentiality
  • The ability to build effective work relationships
  • Supervisors are responsible for owning a set of approved calipers and micrometers
  • An excellent work record, including attendance

Outstanding candidates will possess the following Desired Requirements:

  • Previous experience in the automotive industry
  • Experience problem-solving using 8D and 5 Why methods
  • Scheduling and workforce planning, especially with workforce fluctuations
  • Experience with quality metrics, manufacturing metrics, continuous improvement, and lean manufacturing

(Minimum requirements are updated annually to meet the demands of various positions; employees hired prior to the latest revision update may not meet all current requirements)

Essential Functions:

Logistics/Shipping/Receiving:

  • Lead daily manpower planning to meet shipping/receiving requirements, scheduling overtime appropriately. Schedule, review and approve team members' schedules daily. Monitor and control overtime schedules and costs.
  • Participate in manpower planning and proposing solutions for manpower fluctuations.
  • Know, communicate, and be responsible for the achievement of shipping key metrics, including on time delivery, premium freight, past due, inventory control and Kan Ban attainment.
  • Responsible for tracking/controlling Supplies, OT, Scrap, Efficiency, and Inventory accuracy.
  • Overlap with other shifts daily to ensure shift to shift transition is managed efficiently.
  • Be responsive to calls on Company phone. If unavailable, call back timely.
  • Ensure all documentation (bar code labels, verification sheets, etc.) is timely, as well as accurately completed by the shipping team.
  • Monitor production perishables such as cardboard inserts, rest paper, etc. and develop lean methods for replenishment.
  • Review equipment capacity on a monthly basis. Create contingency plans for key equipment.
  • Monitor and control package engineering for all finished products.
  • Negotiate freight contracts/rates to balance service and cost parameters.
  • Negotiate rates for import and export freight.
  • Analyze the performance of international custom brokers and upgrade brokers when needed.
  • Delegate contract work depending on best value, service, or availability of contractors/vendors.
  • Coordinate expediting efforts, including air charter. Line up all expedited freight, outgoing from USDC/Grand Rapids Plant.
  • Accurately and efficiently monitor UPS and Fed Ex shipments from USDC/Grand Rapids Plant.
  • Depict and document daily shipping requirements, monitor their status, and communicate information to customer service and appropriate department schedulers.
  • Work with the quality team to communicate and facilitate quality standards, including facilitating external and internal customer concerns, making sure the rejected product is handled in an efficient and timely manner.
  • Coordinate the movement of finished product to the Distribution Center and in-process product to and from outside suppliers.
  • Ensure all documentation for shipping and receiving (NAFTA, commercial invoices, placards, etc.) is timely, as well as accurately completed by the production team.
  • Ensure that First In First Out (FIFO) Process Standards are kept and followed
  • Monitor and maintain shipping supplies for USDC production as well as outside vendors.

Quality/Problem-Solving/Safety:

  • Be knowledgeable of, and responsible for, the achievement of all quality-related goals, including PPAP, COQ, First Time Quality (FTQ), error-proofing, PPM, and adherence to control plans.
  • Maintain responsibility for process conformance results via weekly line side/layered audits.
  • Accurately and efficiently develop and implements action plans to achieve metrics goals.
  • Use prescribed problem solving methods to lead the development of successful action plans that achieve permanent corrective actions and eliminate non-conformances. Initiate and participate in 8D or 5 Why teams depending on the customer requirements.
  • Ensure the environment is safe/free of avoidable risk by reporting safety concerns immediately, enforcing required Personal Protective Equipment (PPE) usage, as well as identifying potential safety issues, and taking appropriate action.
  • Ensure accident reports are turned in promptly and accurately when incidences occur.
  • Drive, as well as participate in, company-wide lean initiatives and continuous improvement events, including continuous improvement activities and standardized work.

Personnel/Workforce Management:

  • Schedule, review and approve team member's schedules daily in the system.
  • Drive team suggestions and implementation of ideas to increase efficiency, resulting in cost reductions. Active participation of your Team is required for Bright Ideas. Set expectations.
  • Complete and present annual performance appraisals for all direct report employees, outlining positive and negative performance, and documenting a plan of action for sub-par performers.
  • Know where team members excel, as well as where they are challenged. Apply this information to attain team goals, as well as enhance the overall well-being of the team members.
  • Provide consistent feedback to employees regarding job task performance and accomplishment of goals. Address unacceptable performance by administering discipline actions fairly using the company handbook.
  • Participates with the Human Resources Department in the process of hiring and/or terminating employees as needed.

Strategic Planning/Training/Interpersonal:

  • Create policies, procedures, and instructions pertaining to packaging, distribution, and receiving activities that support overall Pridgeon & Clay goals. Include manufacturing business units with regard for structural and/or documentation changes.
  • Have an active role in the development of departmental standards and be responsible for implementation.
  • Prepare/return documents, as well as supplies co-workers with needed information in a timely manner.
  • Lead efforts to enhance team communication, including five minute stand up, shift overlap, and production meetings.
  • Participates in strategic planning for area of responsibility.
  • Oversee on the job training efforts, working with the Human Resources Department to ensure necessary training and documentation occurs.
  • Enter/address employee suggestions via the Employee Suggestion Bright Ideas Program.
  • Notify teammates of technical and training opportunities for improvements.

Professionalism/Communication/Safety:

  • Consistently exhibit appropriate attendance habits.
  • Organize and maintain efficiency of personal work area.
  • Provide necessary, accurate, and timely feedback of all pertinent information to co-workers and management.
  • Effectively communicate with co-workers and management personnel to enhance teamwork and communication initiatives.
  • Treat all co-workers with dignity and respect.
  • Consistently adhere to, and support, company policies and procedures, including ISO, TS16949, and safety regulations.
  • Maintain company values daily, (Integrity, People, Customers, Ownership), through thoughts and actions.
  • Always represent the company in a professional manner.

In return, Pridgeon and Clay will provide:

  • A competitive total compensation including a comprehensive benefit plan including premium medical and prescription coverage starting at just $5.00 per week for employee coverage, dental, vision, 401(k) with company match, and tuition reimbursement.
  • A safe, team oriented work environment with a leadership team that treats you like family and values your input
  • An opportunity to participate in shaping the success of the organization through continuous improvement and problem solving events
  • A positive work/life balance
  • An opportunity for career growth – Over 70% of our leaders have been promoted from within

Job Posted by ApplicantPro
Posted 2026-03-23

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