Business Intelligence Analyst

The Business Intelligence Analyst will support business intelligence and reporting across multiple business units for Integra Partners. They will develop, implement, and define business metrics along with program-oriented automation processes.

JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES

The Business Intelligence Analyst’s responsibilities include but are not limited to:

• Assist with the management and support of Integra’s Business Intelligence tools and reporting efforts across multiple business units.
• Build new dashboards and reports to meet the needs of the business, gathering all appropriate requirements.
• Update and maintain suit of existing dashboards. Ensure they are up to date with all current data, KPI/Metric definitions, and supporting documentation
• Identify and recommend opportunities to improve metrics/KPI's, market data, and customer trends.
• Demonstrate analytical insights and partner with business leaders to pursue growth opportunities and address areas of improvement by correcting underlying root-causes and contributing factors.
• Research and identify data structures, data schemes, and data dictionaries across disparate systems, propose recommendations for efficient and improvements.
• Partner with infrastructure and technology teams to ensure scalability and reproducibility for insight driven reporting and analysis.
• Identify areas of opportunity for greater business efficiency; use python, RPA, and/or other tools to automate these processes
• Develop reproducible scripting, reporting and analysis to keep a pulse on improvements.

Own and support UM contractual reporting, including:

• Development and maintenance of reporting aligned to payer contracts and utilization management requirements
• Validation of contract-driven metrics (e.g., authorizations, utilization thresholds, turnaround times)
• Partnership with Operations and Payer teams to ensure accurate interpretation of contractual terms
• Identification and resolution of data gaps or inconsistencies impacting contractual reporting
• Ensuring documentation and governance of UM-related KPI's and reporting logic

EDUCATION: Bachelor’s degree

EXPERIENCE:

• 1-2 years of analytic and project management experience including consulting, finance, data analytics, or business decision support
• Advanced Excel and PowerPoint skills required.
• Experience with Python, R, SQL, Tableau is a plus.
• Experience with process automation and RPA is a plus.
• Must be highly motivated, dependable, excel with verbal and written communication skills, and be able to work independently under pressure
• Possess the willingness and ability to get beyond the obvious causes of outliers and poor performance, and investigate, identify, and correct the underlying root causes.
• Comfort with ambiguity and ability to effectively multi-task, make tradeoffs, take initiative, and prioritize within a fast-paced, demanding environment
• Outstanding analytical, strategic, problem solving, and creative thinking abilities; enterprising, resourceful, self-starter and team player who can anticipate the needs of the business
• Ability to learn quickly and execute with new found understanding (e.g., industry, business models, products, technology)
• Efficient time and resource management skills to ensure that the service level provided exceeds expectations with a strong commitment to team success and team goals.
• Continuously deliver and execute on tasks to ensure compliance within established guidelines
• Excellent organizational skills and impeccable attention to detail

Salary: $75,000/Annually

Benefits Offered

• Competitive compensation and annual bonus program
• 401(k) retirement program with company match
• Company-paid life insurance
• Company-paid short term disability coverage (location restrictions may apply)
• Medical, Vision, and Dental benefits
• Paid Time Off (PTO)
• Paid Parental Leave
• Sick Time
• Paid company holidays and floating holidays
• Quarterly company-sponsored events
• Health and wellness programs
• Career development opportunities

Remote Opportunities

We are actively seeking new colleagues in: Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, Nevada, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.

Our Story

Founded in 2005, Integra Partners is a leading national durable medical equipment, prosthetic, and orthotic supplies (DMEPOS) network administrator. Our mission is to improve the quality of life for the communities we serve by reimagining access to in-home healthcare. We connect Payers, Providers, and Members through innovative technology and streamlined workflows affording Members access to top local Providers and culturally competent care. By focusing on transparency, accountability, and adaptability, we help deliver better health outcomes and more efficient management of complex healthcare benefits.

With a location in Michigan plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community. We’re looking for energetic, talented, and dedicated individuals to join our team. See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare. We look forward to learning more about you.

Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.