Assistant Parts Manager

Shaheen Chevrolet is looking for an Assistant Parts Manager!

Are you a seasoned leader in parts management looking for long-term stability and a great workplace culture? Join Shaheen Chevrolet of Lansing, proudly serving Mid-Michigan with a reputation for integrity, service, and putting people first.

We’re looking for a driven, hands-on Assistant Parts Manager who can lead a dynamic team, optimize inventory, and deliver top-notch service to both internal and external customers.

What You'll Do:

• Lead and develop a high-performing parts team
• Manage inventory, purchasing, and pricing strategies
• Work closely with service teams to ensure smooth operations
• Analyze KPIs and drive profitability
• Foster a customer-first culture

What You Bring:

• 4+ years of automotive parts experience (management preferred)
• Strong leadership and communication skills
• Solid understanding of inventory control and vendor relations
• Valid Driver’s License

What We Offer:

• Medical, Dental, Vision, Disability, & Life insurance *Benefits START on the first day of the month following 30 days of employment - no long wait to get insured!*
• 401K plan with employer match
• Paid time off, including vacation & holiday
• Job stability & growth opportunities (we promote from within)
• Employee discounts on vehicles, parts and service

Join a company where you’re not just a number — you're part of the family. Apply today and let’s build something great together!

SUMMARY

Strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying, and advertising.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Forecasts goals and objectives for the department and strives to meet them.

Hires, trains, motivates, counsels, and monitors the performance of all parts department staff.

Prepares and administers an annual operating budget for the parts department.

Maintains a balanced inventory consistent with the requirements of the service department and the do-it-yourself public.

Establishes pricing parameters in each customer category that generate sufficient gross profit to produce a satisfactory profit while maintaining customer loyalty.

Establishes individual parts inventory levels and balances them for maximum turnover.

Ensures that parts inventory turns eight times per year.

Monitors and adjusts inventory to minimize obsolescence.

Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.

Supervises stock order procedures.

Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least 80% percent of all orders.

Analyzes sales, expenses, and inventory monthly to maintain profit goals.

Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.

Works with the service manager to ensure a timely turnaround of parts needed for internal jobs.

Attends managers meetings.

Holds weekly department meetings.

Conducts annual employee performance reviews for all parts department employees.

Conduct continuous cycle counts and perpetual inventory reconciliation to accounting records.

Facilitates annual physical inventory reconciliation that results in a variance not greater than ±1.5%.

Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.

Provides technical assistance to parts department employees.

Monitors parts department employees' payroll records.

Coordinates a prompt, efficient, and timely flow of paperwork.

Directs shipping and receiving efforts to ensure timely processing.

Monitors daily reports such as DOE, DOC, and sales productivity.

Develops and utilizes a lost sales tracking report.

Develops sales promotions.

Takes advantage of all manufacturers' inventory co-op advertising.

Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.

Handles customer complaints immediately and according to the dealership's guidelines.

Ensures that all dealership purchases are properly accounted for before payment is made.

Assists in the collection of past-due accounts.

Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.

Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales.

Maintains professional appearance.

MARGINAL DUTIES include the following. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises 5-10 non-supervisory employees, including drivers, stockers, and technician Parts Counter. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Four to ten years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS

Manufacturer Training

Valid Driver's License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 100 pounds, and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals, outside weather conditions, and explosives. The employee is occasionally exposed to moving mechanical parts; high, precarious places; and fumes or airborne particles. The noise level in the work environment is usually loud.